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Application Support Engineer

3.00 to 5.00 Years   Ahmedabad   20 Mar, 2023
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Job LocationAhmedabad
EducationNot Mentioned
SalaryRs 4.0 - 8 Lakh/Yr
IndustryIT - Software
Functional AreaApplication Programming / Maintenance
EmploymentTypeFull-time

Job Description

    We are currently hiring for Application Support Engineer post in Ahmedabad.Company Profile:Cloud technology based information technology (IT) companyDesignation: Application Support Engineer (JIS27496)Location: AhmedabadExperience Range: 3.0 To 5.0 yrsSalary Range: - 4.00 To 6.00 LPADesired Candidate:PROFICIENCY IN COMMUNICATING IN FLUENT ENGLISH AND IN A PROFESSIONAL MANNER IS AN ABSOLUTE REQUIREMENT FOR THIS POST.Experience:Minimum of 3-5 year of experience in L1 Support is desirableRequired Skillset:We are looking for Application Support Engineer for our Ahmedabad officeJob description:
    • Minimum 3 Years of experience in L1 and L2 Technical Support
    • Experience in Support operation
    • Should be experienced in incident management, problem management, change management and release management.
    • Perform in-depth analysis of incidents to determine root causes and solutions
    • Expertise in Documentation management for incidents/Projects
    • Effectively work with other IT teams like application development and QA to investigate, test and develop solutions and workarounds to resolve client issues/requests
    • Should be able to deploy projects and bug fixes to production
    • Identify high priority incidents and escalate to management
    • Experience working with business users at client site
    • Excellent communication, persuasion and negotiation skills
    • Good team player
    • Working knowledge of SQL Databases SharePoint & basic network configuration is a bonus
    • Working Knowledge of IT Hardware and Software
    • Ability to learn and master in house software
    Interested candidate can send their resume on varsha@postaresume.co.inCall now on +91- hidden_mobileThanksVarsha ParmarRecruitment Manager

Keyskills :
incident managementproblem managementtechnical support

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