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| Job Location | Ahmedabad |
| Education | Not Mentioned |
| Salary | Rs 1.0 - 1.5 Lakh/Yr |
| Industry | Medical / Healthcare |
| Functional Area | Field Sales Executive |
| EmploymentType | Full-time |
HIRING FOR PATIENT COORDINATOR (FIELD JOB)CONTRACT BASED6 DAYS WORKING (DAY SHIFT)NEED TO TRAVEL 1 OR 2 HOSPITALS IN A DAYJob Location : AhmedabadJOB DETAILS :Broad Area- Responsible for End to End engagement for Win for Patients 1. Counsel patients for improved health related outcomes at home visits hospital OPDs and doctor visit through lifestyle management & exercises2. Ensure execution of PSP in their respective territory as per NP4 approved process flow3. Report adverse event/ market complaints as per SOP4. Meet patients in regular intervals during pre-infusion, during infusion (if necessary), post infusion, 3 months, 6 months & 11 months post infusion & any other home visit based on patients requirement.5. Responsible for achieving set targets for patient enrolment and patient adherence to a therapy.6. Manage the compliance and adherence of patients enrolled.Provide patient support by coordinating with pharmacists, stockists and Direct to Patient stockist7. Handle patient queries and providing response from pre-defined FAQs8. Guide junior PCAs for the specific Therapy areaBroad Area -2: Operational Roles and Responsibilities1. Collate health records related data from consenting patients2. Capture details related to Adverse events reported by patient in pre-defined templates and timelinesB) Capturing Patient detail and upload it to the CRM tool along with pre-defined data points of patients to the real world evidence.3. Attend Review calls / Meets with client / internal Leads at regular intervals4. Should have good oral and written communication in English and vernacular language as the location base5. Should be flexible to adapt and travel on Adhoc work related requirements.6. Should be a self-starter and capable of working in teams7. Coordinate and run review for work allocated with clients, internal teams as assigned8. Execute Small/Medium size Project Tasks and schedules9. Participate in People Practices - welcoming, communication, apply leaves on the Tool10. Receive regular feedback from team members (from clients as well) and undergo program related training and on the job training on a regular basis11. Coordination with internal stakeholders to run the operations seamlesslyTraining & Self Development1. Participate in trainings and learn through hands-on experience on the job.2. Volunteer in training programmes to develop skills in areas relevant to the job in addition to the areas of interest.Compliance to quality, confidentiality and security of data.1. Responsible to strictly adhere to quality standards, confidentiality and security policies of Indegene2. Responsible to strictly adhere to quality, standards, confidentiality of client.INTERESTED CANDIDATES CAN SEND THEIR RESUME TO nivedita.patra@indegene.com
Keyskills :
recordstrainingmarket complaintstherapyhospital