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Recruitment Program Coordinator

1.00 to 4.00 Years   Ahmedabad   14 Dec, 2021
Job LocationAhmedabad
EducationNot Mentioned
SalaryNot Disclosed
IndustryRecruitment Services
Functional AreaSales / BD
EmploymentTypeFull-time

Job Description

ROLES RESPONSIBILITIES:

The Recruitment Program Coordinator is responsible for delivery on the day to day operations of our Managed Service Provider (MSP) / Vendor Management Systems (VMS) programs. The position reports to the Company President and will require daily interaction with multiple client, vendor, and corporate stakeholders.

  • Provides support for and performs aspects of all stages of the staff augmentation life cycle, including requisition review and release, candidate screening, interview coordination, offer processing, onboarding, reporting, and offboarding.
  • Works with a team of recruiting professionals to coordinate program activities between MSP account coordinators and Client Executives.
  • Responsible for meeting client Service Level Agreements (SLAs) for response time and customer service.
  • Responsible for administration of the Vendor Management System (VMS) application in response to requests from client managers, vendors, project management, and corporate support
  • Provides email and telephone support to client managers and end-clients on the VMS application (JobDiva) and program processes and procedures
  • Serves as a point of escalation for junior staff members to resolve issues within contractual Service Level Agreement deadlines
  • Reviews and provides quality assurance to staffing Requisitions and distributes to recruiters daily/real-time.
  • Reviews resumes and processes candidate submittals daily.
  • Assists in coordinating candidate interview schedules with recruiters and ensure the IT logistics are taken care.
  • Responsible for preparation, processing, and submission of resumes to multiple VMS tools including Fieldglass, WAND, Beeline, etc.
  • Provides training to resources on the process when required.
  • Maintains program statistics and distribute metrics reports on a weekly and monthly basis
  • Maintains candidate tracking and vendor management databases
  • Assists in resolving conflicts between client and suppliers with a focus on serving both parties as partners
  • Pursues opportunities to raise our profile within the client as appropriate
  • Assumes responsibility for special projects as assigned

EXPERIENCE REQUIRED:

  • Four or more years experience in Staffing Recruiting industry, preferably US or international markets.
  • One or more-years experience in a leadership, management, coordination or supervision role.
  • Willing to working US shift from our Ahmedabad facility.
  • Experience using Microsoft Office tools such as Outlook, Excel, Word and Teams.
  • Excellent English reading, writing and phone-skills.
  • This role requires attention to detail, analysis and writing skills.
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Keyskills :
special projectsmanagement systemsstaff augmentationcapacity buildingclient serviceinterview coordinationquality assurancemanagement systemreportingmicrosoft officevendor managementlife cyclegovernmentcustomer servicedocumentationnetwork

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