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Job Location | Bangalore |
Education | Not Mentioned |
Salary | 1,00,000 To 2,00,000 p.a. |
Industry | Call Centre / BPO / KPO |
Functional Area | ITES / BPO / KPO / LPO / Customer Service / Operations |
EmploymentType | Full-time |
Job Purpose:to Answer Queries/resolve Problems of Customers Through Inbound.attend Inbound & Outbound Calls, Sometime Respond Through Email and Chat to Customers.provide Correct and Quality Information to Customers On Every Call, Promote Good Listening and English Grammar Skills.eligibility Criteria:good Speak, Read & Write English & Hindi Mandatory. able to Communicate Confidently and Politely, with Good Speaking Skills.awareness On Banking or Banking Products. detailed Knowledge of Intricacies of Banks Products and How They Compare Against Competitors.good Typing Skills (quality & Speed)ability to Handle Telephonic Conversationsgood Listening & Comprehension Skillsshould Be Flexible to Work in 24/7 Shift
Keyskills :
Customer Handling Customer Service Customer Support