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AR-Caller & denial management

1.00 to 6.00 Years   Bangalore   31 May, 2023
Job LocationBangalore
EducationNot Mentioned
SalaryRs 2.0 - 5 Lakh/Yr
IndustryMedical / Healthcare
Functional AreaCustomer Care Executive (Call Centre)
EmploymentTypeFull-time

Job Description

    Company : CognizantJob Location: BangaloreSkill: AR Callers(Healthcare Domain)Shift: US Shift/Night ShiftNotice: 0-30 DaysMedtronic Bangalore - JDsSPEs:1.5 Years 4.5 YearsPerform pre-call analysis and check status by calling the payer or using IVR or web portal servicesMaintain adequate documentation on the client software to send necessary documentation to insurance companies and maintain a clear audit trail for future referencePerform post call analysis for the claim follow-upProvide accurate product/ service information to customer, research available documentation including authorization, nursing notes, medical documentation on clients systems, interpret explanation of benefits received etc prior to making the callPerform analysis of accounts receivable data and understand the reasons for underpayment, days in A/R, top denial reasons.Preferred Education: Graduates / 10+2Necessary Experience:1.6 - 3 years of work experience as US Healthcare AR/Collections Agent. Prior contact center experience preferredPreferred Skills:Good communication skills

Keyskills :
ar callingdenial handlingmedical billing

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