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Job Location | Bangalore |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Management Consulting / Strategy |
Functional Area | Operations Management / Process Analysis |
EmploymentType | Full-time |
This role rests within the Revenue and Growth Management team of a well-established leading Ecommerce brand. This team is responsible for the entire visual merchandizing and customer experience on all the digital platforms of IOS/Android App, Mweb, Desktop. The team also handles Sort, funnel experience, creative optimization, and central campaign execution.This role will be a part of the planning and operations team within the storefront org. Broad areas will include:-- Owning all performance & funnel metrics with respect to merchandising. Ensuring that such metrics are institutionalized across teams and running performance cadences with respective stakeholder- Planning of category level visibility and Store optimization through data rigor - Liaison with Brand, Marketing and Design teams to plan monthly & yearly campaigns and co-owing metrics like CTR, session to list view etc.- Executing campaigns with high precision with minimal customer experience breakages- Drive key initiatives of process optimization, adoption of new features across stakeholders- Will play a key role in terms of operations for big sale events like - End of reason sale-, - Big fashion days- for the platform- Coordinate and execute campaigns with the store operations team and ensure customer experience is top notch- Working with product counterparts in experimentation on the storefront- Act as the conduit between Category Demand Management, Monetization & Creative/Design teamsIdeal candidate:- Preferably e-commerce experience with total work ex of 2-4 years- This will involve overseeing the merch ops team so team management experience will be preferred- Sharp analytical abilities- Ability to work well under deadlines, pressure and to successfully meet these deadlines- Bias for action - Has sound judgement, thoroughly thinks through the problems to come up with solutions- Strong stakeholder management skills- Sharp Business and creative Acumen - Ability to work with a lot of ambiguity - Extremely strong in execution as this role will involve overseeing significant execution - Strong sense of customer centricity,
Keyskills :
bias for actionteam managementaudio masteringstore operationsdemand managementgrowth managementcorporate liaisoncustomer experiencevisual merchandisingprocess optimizationcreative optimization