Business Intelligence Analyst

Job Description

MMS is an innovative, data focused CRO that supports the pharmaceutical, biotech, and medical device industries with a proven, scientific approach to complex trial data and regulatory submission challenges. Strong industry experience, technology-enabled services, and a data-driven approach to drug development make MMS a valuable CRO partner, creating compelling submissions that meet rigorous regulatory standards. With a global footprint across four continents, MMS maintains a 97 percent customer satisfaction rating, and the company has been recognized as a leading CRO in Global Health & Pharma s international awards programs for the last three consecutive years.Job Specific Skills

• Proficiency in problem-solving with an ability to meet with stakeholders to develop requirements and specifications from discovery analysis of business needs and required technologies.
• Strong R programming skills for data manipulation and analysis.
• Experience with data visualization tools (e.g. Power BI, Tableau, D3.js, R or R Shiny).
• Understanding of the drug development process is a plus.
• Experience working with CROs and/ or Health Systems and scientific & clinical data/terminology is a plus.
• Basic understanding of CDASH, CDISC, HL7 or FHIR standards is a plus.
• Experience in preparing, correcting, modifying and analyzing data sets using complex analytic techniques.
• Strong development, version control and validation experience (prefer 21CFR Part 11 or ISO).
• Experience working with small teams of developers from project start to finish including managing scope and technical changes.
• Experienced in mentoring others, both technical and non-technical, toward a better understanding of data science methodologies and results.
• In-depth understanding of database structure principles.

Competencies for Level I and II Roles

• Level of Independence:
  • Level I: Task and project level focus. Receives a moderate level of guidance and direction. Requires support and guidance from the LM or Sr. Team Member approximately 25% of the time or more
  • Level II: Developing understanding of the Service Management process requirements. Identifies and suggests opportunities for improvement related to Service and/or Service Line at the project level.
• Service Management:
  • Developing understanding of the Service Management process requirements. Identifies and suggests opportunities for improvement related to Service and/or Service Line at the project level.
• Customer Liaison/ Management:
  • Interaction with the external and internal customer at the project level. Some oversight and guidance from a more senior colleague or Manager regarding best approaches with customer communication may be required.
• Impact:
  • Project level impact. Has a working knowledge and experience in own discipline. Project level impact. Applies acquired job skills, policies, and procedures to complete substantive assignments/projects/tasks of moderate scope and complexity; exercises judgment within defined guidelines and practices to determine appropriate action.
• Innovation/ Continuous Improvement:
  • Uses existing procedures to solve routine or standard problems. Contributes to process improvement.
• Discretion/ Latitude:
  • Exercises discretion related to communication with the customer. With some guidance from more senior team member or a manager able to exercise proper judgement related to disclosure of information based on appropriate audience.
• Problem Solving:
  • Uses existing procedures to solve routine or standard problems and may contribute to solving unique challenges.
• Communication:
  • Effectively communicates with the project team members internally and externally.
• Quality and Quantity of Work:
  • Produces high quality project deliverables with minimum corrections oversight or course correcting from Line Manager or a more senior colleague.

Core Company Values

• Represent self and company in a professional manner and in line with core company values.
• Practice excellent internal and external customer service, communication, and teamwork.
• Support objectives and improvement efforts within department and organizationally.
• Comply with all applicable policies, procedures, and training requirements.
• Additional tasks as assigned by manager.

Requirements

• Bachelors in Engineering, Statistics, Data Science or Computer Science with 5 or more years related work experience or a Masters degree plus 3 years experience.
• Expert knowledge of scientific principles and concepts.
• Proficiency with MS Office applications.
• Hands-on experience with clinical trial and pharmaceutical development preferred.
• Good communication skills and willingness to work with others to clearly understand needs and solve problems.
• Excellent problem-solving skills.
• Good organizational and communication skills.
• Familiarity with current ISO 9001 and ISO 27001 standards preferred.
• Familiarity with 21 CFR Part 11, FDA, and GCP requirements.
• Basic understanding of CROs and scientific & clinical data/terminology, & the drug development process.

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Keyskills :
ms officeversion controlreportingdata sciencetableaupower bicomputer sciencecustomer servicedata manipulationglobal healthsql serversqlbusiness intelligence