hireejobs
Hyderabad Jobs
Banglore Jobs
Chennai Jobs
Delhi Jobs
Ahmedabad Jobs
Mumbai Jobs
Pune Jobs
Vijayawada Jobs
Gurgaon Jobs
Noida Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

CIB - Client Service Associate II

8.00 to 10.00 Years   Bangalore, Chennai, Hyderabad, Kolkata   21 Jan, 2022
Job LocationBangalore, Chennai, Hyderabad, Kolkata
EducationNot Mentioned
SalaryNot Disclosed
IndustryBanking / Financial Services
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

Key responsibilities:

  • Understand current processes and challenges to define a future state process and benefits with the goal of enhancing client experience, increasing automation, efficiency, and reducing risk
Full program lifecycle management including: Defining program/project objectives and benefits, functional domains and architecture, business requirements, delivery roadmaps, migration of processing from current state/platforms to target state processes and platforms, operational readinessPartner with business and technology teams to execute and achieve program objectivesUnderstand and ensure a strong and stable operational environment with robust controls, checks and balances Manage and drive various day-to-day activities and tasks of Operations ManagerIdentify new technology or tools that can be leveraged by the team to enhance process, track metrics and improve controlsGovernance regular, formal updates to senior stakeholders
  • Ensure the organization is at all times compliant with applicable laws and regulations
Build/develop the right skills, experience, knowledge and capacity in support of the aboveLeadership - Assume a key leadership role within the Strategic Execution team. Build and develop relationship across the organization to drive changeBe involved in each stage of the Project Delivery Framework (PDF) from requirements to design to implementation
  • Ensure a client-centric approach is core across the team
  • Ensure a consistent focus on the people agenda soft-skill coaching and technical training, talent management and retention, clear succession plan and critical activity coverage, rewards and recognition
  • Oversee large data sets relating to operations procedures, ensuring subject matter experts manage their process description data effectively
  • Manage and analyze that data to extract themes for operational efficiencies
Required attributes and qualifications:
  • Strong experience of 8-10 years in Operations as a Leader
  • Excellent problem solving skills in order to identify, understand and address operational and technical issues. Proactive in displaying these skills and developing solutions
  • Strong knowledge of technology solutions available in the market for Operations business
  • Must have Microsoft Office skills: Excel, Word, Access and PowerPoint
  • Influencing and negotiation skills - leverage subject matter expertise in driving conversations, challenging status quo and influence decisions/direction with stakeholders
  • Ability to operate in a fast-paced environment under high pressure with time critical deliveries; multi-tasking, prioritizing and able to adjust to changing priorities
  • Strong partnership record - ability to build effective relationships across different parts of the organization as required
  • Should have a collaborative work style; fostering co-operation and teamwork
  • Strong communication skills, both written and verbal, including the ability to develop relationships across various stakeholders including senior business executives
  • Control mindset to identify process control gaps, prioritize and mitigate operational risk
  • Effective change management and transformation experience. Ability to challenge current state and mind set, adapt to a changing environment
  • Good understanding of downstream impact of actions undertaken, particularly the requirement for strong and timely controls throughout the life cycle of the trade
  • Ability to motivate people, manage careers, influence team and provide a vision
  • Effective stakeholder management
,

Keyskills :
payrollbasisdocumentationfinancegratuitysubject matter expertssubject matter expertiselife cyclehigh pressureproblem solvingprocess controlmicrosoft officeproject deliverychange managementtalent management

CIB - Client Service Associate II Related Jobs

© 2019 Hireejobs All Rights Reserved