Content Engineer

Job Description

We re transforming the software industry. We re Flexera. Withmore than 50,000 customers across the world, were achievingthat goal.Butwe knowwe can t do any of that without our team. Ready to help us re-imagine the industry during a time of substantial growth and ambitious plans Come and see whywe re consistently recognized by Gartner, Forrester and IDC as a category leader in the marketplace.Flexera deliversTechnology Value Optimization solutions that enable some of the largest companies in the world to inform their IT so they can transform their IT. From on-prem to the cloud, companies can get the IT asset data needed to rightsize, reallocate spend, reduce risk and maximize ROI. As a member of the Global Content Operations team, you will be a key contributor to collecting, curating, researching, and validating customer and market data that drives Flexera s product portfolio and data platform. Data is the fuel that drives customer value against enterprise-wide technology assets and is key to bringing visibility to product normalization, license optimization, vulnerabilities, and open source.Flexera has built the world s largest repository of market intelligence on technology assets. Our repository of software and hardware asset, vulnerability, and open-source data platform will unite the software industry and strengthen the supply chain everyone depends upon. We connect decision makers to the systems and information they need by enabling a common data language and view across their business.We are looking for extraordinary Content Analysts to be key contributors to Flexera s High Quality Asset Data business segment. Our Content Analysts will be tracking the latest information from the IT market and several other vertical markets and updating/maintaining a comprehensive reference catalog with the most up-to-date information.This role requires data analysis skills (using SQL, python, and Java), online research, and the ability to investigate and collect specified information quickly and accurately. Responsibilities

• Track the latest information from the IT market and update/maintain a comprehensive reference catalog with the most up-to-date information
• Design, implement and review content framework
• Respond to requests to investigate content related issues, identify root cause, and remediate
• Conduct research, investigate, and collect data on software and hardware products from various sources and curate the data into the catalog
• Relate data points from 3rd party vendors and product suppliers and ensure consistency, quality, and accuracy in our normalized database
• Advise how data drives customer value, business use cases and decision making
• Identify, analyze, and interpret trends or patterns in complex data sets
• Operate with consistency, quality, and accuracy in relation to our Content Operations standards
• Communicate effectively with Support, Engineering and Product Management regarding enrichment, defects, data alignments and gap-fill requests
• Create tooling and systems for better maintenance and monitoring of the content services

Requirements

• Bachelors or Masters Degree in a related field
• Awareness of IT Asset Management (ITAM), software and hardware assemblies, version, edition, and release management
• Familiarity of software licensing including open source and vulnerabilities
• Experience with at least one mainstream development language such as Java, Python, Go, or JavaScript
• Familiar with stored procedures in MSSQL/Oracle and strong SQL skills including an understanding of data structures e.g. 3rd normal form normalization
• Strong research skills, able to understand information found on web pages, product documentation, technical and marketing articles and extract specific content quickly and accurately
• Familiar with ticketing tools such as Service Now, Salesforce and JIRA
• Knowledge of databases, API s, SQL, scripting languages and process automation is advantageous

Flexera is proud to be an equal opportunity employer. Qualified applicants will be considered for open roles regardless of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by local/national laws, policies and/or regulations. Flexera understands the value that results from employing a diverse, equitable, and inclusive workforce. We recognize that equity necessitates acknowledging past exclusion and that inclusion requires intentional effort. Our DEI(Diversity, Equity, and Inclusion)council is the driving force behind our commitment to championing policies and practices that foster a welcoming environment for all.We encourage candidates requiring accommodations to please let us know by emailingcareersflexera.com.,

Keyskills :
market dataroot causebasiscustomer valueit asset managementweb pagesmappinguse caseseditingopen sourcesupply chainextractionbrochuresdata analysis