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| Job Location | Bangalore |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Logistics / Courier / Transportation |
| Functional Area | Sales / BD |
| EmploymentType | Full-time |
Maersk India is looking for a Customer Experience Agent Land Side Transportation. The incumbent will be responsible for managing inland depots, intermodal and equipment operations relating to management, processes, procedures and implementation, as well as be accountable for Cost to ServeShow More We offerAn excellent opportunity for the right candidate. You will be exposed to exciting challenges and outstanding development opportunities within Maersk . You will gain end-to-end execution technical knowledge, get hands on experience in implementing end to end solutions for customers, operational skills as well as industry best practices. Furthermore, you will work in a multi-cultural environment and engage with multiple internal and external stakeholders which will greatly enhance your communication, presentation and people skills.Show More Key responsibilitiesResponsible for daily Intermodal, Equipment and Inland Container Terminal operations execution. Responsible for ensuring that first mile / last mile trucking, vessel connections for carrier haul customers are completed as per the transport plan. Managing connection of cargo to destined service, avoiding/ managing service failures & minimizing claims & liability. With special focus on key clients. Coordinate with procurement teams to identify the right vendor at the right cost Design innovative trucking solutions which are best in class Manage end to end logistics chain within India for cargo originating & destined from North India ICD s. Responsible for maintaining requisite empty inventory at responsible locations to maximize exports & work in tandem with cross functions to increase equipment match back, reduce positioning cost. Responsible for Smart ops saving. Establish good relations with rail operators, internal & external stake holders, actively contributing & learning from best practices Work closely with cross functions & external stake holders to proactively solve operational challenges & deliver what we have promised to the customer. Responsible for adherence to all defined operations processes at all responsible locations & Comply with regulation in place. Carrying out process audits to verify integrity of processes & implement improvements to avoid any loss of revenue or reduce cost. Responsible for management & assessment of vendor as per agreed SLAs.Show More We are looking forBachelor/Management degree with at least 1-2 years of work experience in same Industry would be added advantage. Freshers can also apply Should have excellent written and Verbal communication Skill Have a Cost-conscious mind-set. Good administrative skills. Good communication, relationship building and networking skills. A process builder and strong cross team-worker. Proficient in Outlook, Excel, Word and PowerPoint. Fluent English and proficient Hindi.Show More,
Keyskills :
operations processescontainer terminalprocess auditverbal communicationcustomer experiencerelationship buildingend to end solutionsterminal operations