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Customer Support Executive (On-site)

1.00 to 2.00 Years   Bangalore   14 Jul, 2020
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryMedical / Healthcare
Functional AreaSales / BD
EmploymentTypeFull-time

Job Description

Responsibilities Provide service and customer support during field visits Follow discussed schedule and execute accordingly Manage all on site installation, repair, maintenance and test tasks Diagnose errors or technical problems and resolve with guided approach Follow regular reporting to manager Document processes where required Follow all companys and departments field procedures and protocols Cooperate with technical team and share information across the organisation Comprehend customer requirements and make appropriate recommendations/ briefings Build positive relationships with customers Requirements 1- 2 years experience in field support Ability to troubleshoot, test, repair and service technical equipment Excellent written and verbal communication ability Ability to work flexible shifts and to adapt to changing work schedules Familiarity with mobile tools and applications Strong multi- tasking and organizational skills,

Keyskills :
salescustomer servicecustomer supportcustomer relationstroubleshootingon sitesite installationcustomer requirements

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