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| Job Location | Bangalore |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | IT - Software |
| Functional Area | Hardware / Telecom Equipment Design,General / Other Software |
| EmploymentType | Full-time |
Desktop/ Laptop on- site and phone support;Printer/ Fax support;Backup system support;To provide 1st level / 2nd level support to end- users in troubleshooting and resolving of desktop PC/ Server problems (Hardware, software and application) and related peripherals (Printer, scanner, PDA etc). To perform installation, setup, configuration, migration, upgrading and maintenance of desktop PC/ Server, OS, software and related peripherals. To be prompt and meticulous in updating of daily incident handled into the incident management tool. To be responsive and pro- active when handling of end- users PC problem and request. To be highly customer focused and diligent towards providing good customer service. Requirements Degree or Diploma in IT or related discplines. Min 1 year related working experience preferred. Possess relevant IT skill set in hardware and software troubleshooting. Experience in supporting Windows OS, Microsoft Office Suite, Lotus Notes, Anti- virus software etc. Must be customer service oriented with good inter- personal and communication skills. Good attitude with postive mindset in learning and ready to excel. Able to work independently as well as in a team. Fresh graduates are also welcome to apply.,
Keyskills :
troubleshootinglanoperating systemsmicrosoft outlookwindows oslotus notescustomer focuscustomer servicemicrosoft officeincident managementfaxsetpdanetwkingsystem suppking experience