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Job Location | Bangalore, Noida, United Arab Emirates, Hyderabad, United Kingdom, Gurugram, United States of Americ |
Education | Not Mentioned |
Salary | Rs 2.0 - 9 Lakh/Yr |
Industry | Hotel / Restaurant |
Functional Area | Front Office / Receptionist,Operations Management / Process Analysis |
EmploymentType | Full-time |
Directors of client services take on a wide variety of tasks depending on their employer and the size of their team. Based on job listings, the core tasks and duties common among those in this role are:Provide Strategic DirectionDirectors of client services provide strategic direction by constantly monitoring customer satisfaction and industry trends and then recommending new projects, operational standards, and customer service procedures based on their findings. They also apply continuous improvement to existing processes.Cultivate Client RelationshipsWhile directors of client services delegate daily support tasks to their staff, they often engage firsthand with clients during complex situations such as high-level planning, contract signing, or unusual requests. In these cases, they must manage expectations, address inquiries, and assess customer requirements with accuracy.All interested candidate to send their documents and resume to our company email( hr@cottagecastlehotel.co.uk ).
Keyskills :
financially astutebrand trackingoperationssigningcustomer satisfactioncustomer requirementstransfer agencyclient co-ordinationclient servicescustomer servicestrategydirectorsmonitoringsuperior organizationglobal custodycontinuous improvemen