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.NET SUPPORT WITH WCF OR WPF

2.00 to 7.00 Years   Bangalore   19 Dec, 2021
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

.NET SUPPORT WITH WCF OR WPFJob Role:Full-TimeLocation: BANGALOREExperience :2 to 9 Years

  • 2 to 9 years of IT Experience
  • Skills o VB Net MVC C WPF WCF Backend MS Access SQL Server Mandatory o AWS DevOPS Good to have
  • Hands on experience in troubleshooting Windows based POS applications buil t in Windows 10 environment
  • Should have experience in working in Production Support Environment
  • Willing to work on Shifts is needed
  • Experienced in working in Offshore Onsite model
  • Familiar with Application monitoring tools like SCOM NewR elic
  • Sound Knowledge Experience with Stores Point of sales systems Retail domain knowledge is a plus
  • Should have good understanding of ITIL process of Incident Problem Service request and release management
  • Experienced in any ITSM tick eting tool and understands the way Priority and status of a ticket is determined
Roles and Responsibilities
  • Playing the role of Production support SPOC from Onsite and coordinate and collaborate with Offshore team Ensure proper handover toth e *support team from the development team post new functionality roll out
  • Work closely with the Offshore counterpart ensuring smooth execution of *support Should be able to communicate to business users and understand the requirements
  • Should have experience and very good understanding of SLAs and KPIs and work to meet the goals
  • Participate in P1 P2 bridge calls and expedite the solution and Incident closure within SLA Metrics generation and present to Client
  • Good Communication skills
  • Should have experience in Service Requests Incident Management SOP creations Configuration related issues Root Cause Analysis Issue Resolution through code changes using SFRA Deep knowledge in Process and Tools for CICD Issue Bug Fixes workaround Configuration Tweaks Minor Data Fixes Alert and Monitoring tools SCOM New Relic ITSM Ticketing tools .
Job Requirements:DOTNET, C Sharp, Incident Management, Monitoring SOP, ReportingSkills Required: .NET, WCF, WPF

Keyskills :
vb netroot cause analysisitil processwindows 10monitoring toolsroot causeapplication monitoringnew relicms accessissue resolutionticketing toolsincident managementcommunication skillsproduction supportsql server

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