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| Job Location | Bangalore |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | IT - Software |
| Functional Area | Network / System Administration |
| EmploymentType | Full-time |
Should have good exposure and excellent troubleshooting skills on Exchange 2003, Exchange 2010 concepts. Able to plan & schedule technical activities as per the direction from supervisor and be able to work in shifts 24x7, when required. Job Level Specific Duties Candidate will be responsible for the troubleshooting of the tickets, monitoring the server infrastructure and handling escalated tickets of medium to high complexity. Deliverables will include ticket ownership, response, resolve and update and handle escalated tickets from various levels. Should have knowledge of ITIL processes Should be flexible to learn new technologies and shifts. Good communication skills and be able to work with several groups on assigned projects both regional and global. Skills Exchange Admin with knowledge in Advanced Administration of Exchange Server 2010 and Lync 2013 with good understanding of Mail -flow /SMTP, Monitoring, Reporting, Integration with different technologies and Exchange Server Migration activities Working Knowledge of Exchange server, Software, service pack installation, troubleshoot various server related issues, troubleshoot NDRs, tracking emails etc. Day -to -day operation of Lync /Exchange environments which includes change, release, performance and availability management. Demonstrated experience troubleshooting complex enterprise level issues and outages Knowledge of Powershell and scripting to run and understand scripts to modify and add for message tracking and other administrative functions Proven knowledge on O365, Microsoft Exchange and Active Directory Troubleshooting and Configuration of O365, Exchange and Active Directory Excellent knowledge of Windows Operating Systems, VMWare, Hardware and Networks. Excellent knowledge of processes and tools utilized for system management, problem reporting, change management and support tools. Excellent technical troubleshooting, interpersonal and customer service skills. Administering cloud -based messaging Troubleshooting Mobile interactions with Messaging (Preferred: Good Messaging server) Sound knowledge of Email client like Microsoft Outlook and OWA Good knowledge on Mail Archiving software (Preferred: EMC SourceOne) Backup /Recovery: Working knowledge on Setup and Configuration of native & 3rd party backup management tools Out Of Hours server reboots & checks Vendor Management (hardware and Software vendors HP, Dell, MS, VM, Citrix and others) Experience with Remedy ticketing system. Typical Years of Experience Typically requires 6 -8 years relevant experience.,
Keyskills :
windows troubleshooting dhcp ustomerservice exchangeserver windowsserver statementsofworksow dataservices