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Field Service Engineer

2.00 to 9.00 Years   Bangalore   25 Sep, 2020
Abbott Healthcare
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryRetail
Functional AreaMaintenance,Sales / BD
EmploymentTypeFull-time

Job Description

Job Responsibilities:

  • Travel during normal working hours to accounts based on a weekly schedule under Technical Support Manager or appointed Customer Support staff, to perform services on capital equipment including:
    • System Installs: install new Systems, demonstration Systems for conferences or training, rental Systems, and loaner Systems. Train Bio-Medical staff during system installs on preventive maintenance steps and basic troubleshooting per given guidelines
    • Service Calls: Perform necessary repairs or parts replacement based on Tech Support s diagnosis and troubleshooting of System problems for equipment in the field.
    • Preventative Maintenance: Perform routine preventive maintenance work on AVD equipment in the field.
    • Software and Hardware Upgrade
  • Provide in house service of Abbott product
  • Organize parts or Modules to ship to BU for return credit or repair & return in coordination with Customer Support staff
  • Provide complete, accurate and regular Service documentation and records to AV Service system, including:
    • Service reports and System Install reports: in compliance with industry regulations
  • Based on a weekly scheduled issued by Technical Support Manager or appointed Customer Support staff, coordinate all logistics of arranging service calls and installs including:
    • Airline travel, car rentals and lodging
    • Communication with the account and local Abbott employees to arrange for a service call or install:
Sales representatives and Field Clinical Engineers need to be informed of the proposed,

Keyskills :
commissioningautomationtroubleshootingsitesaleswinning others overcustomer supporttechnical supportcapital equipmentpreventive maintenancebasichouse

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