field techs

Job Description

Responding to customer callouts and field dispatches.Meeting with the customer to determine the nature of the service or repair.Conducting routine equipment servicing out in the field.Inspecting and troubleshooting equipment failures.Repairing equipment and replacing faulty parts.Installing and testing new equipment.Providing preventive equipment maintenance.Providing technical training on new equipment installations.Maintaining equipment stock in the company vehicle.Completing job reports.Create reports of the customers they serviced that dayFollow all of the companys proceduresDemonstrate how to use the equipmentTroubleshoot any problems the customers are havingMeet all of the appointments in a given dayRespond quickly to customer problemsAdvise customers on the equipmentMake equipment recommendations to customers