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| Job Location | Bangalore, Mumbai City |
| Education | Not Mentioned |
| Salary | Rs 8 - 10 Lakh/Yr |
| Industry | IT - Software |
| Functional Area | Network / System Administration |
| EmploymentType | Full-time |
Key skills required for the job are:Finacle version 10.X-L2, Finacle-L2, (Mandatory). As an Administrator, you should be able to handle first point escalation for all technical and process issues. Should be able to analyze the issue and revert with a workaround (immediate basis, if the issue has dependency on OEM) / fix the issue so that banks BAU is not impacted. Ensure proper analysis and quick resolution for the issues reported. Plan and schedule Changes, Coordinating with different stakeholders. Should be capable of providing initial RCA for Major Incidents related to his / her tower. Follow the quality / security process defined for the engagement. Perform Trend analysis, identify top few incidents and work with respective teams/individuals to minimize the incidents, Hardware troubleshooting & Vendor coordination. Prepare Weekly and monthly status reports. Participate in business meetings with various stakeholders on a need basis. Take corrective actions based on the customer satisfaction surveys. Work on the service improvement programs. Effort estimation/reviews on need basis for new projects. Training of new team members. Able to work on Knowledge acquisition and updates to related documents Minimum work experience: 3 - 5 YEARS Key skills required for the job are:Finacle version 10.X-L2, Finacle-L2, (Mandatory). As an Administrator, you should be able to handle first point escalation for all technical and process issues. Should be able to analyze the issue and revert with a workaround (immediate basis, if the issue has dependency on OEM) / fix the issue so that banks BAU is not impacted. Ensure proper analysis and quick resolution for the issues reported. Plan and schedule Changes, Coordinating with different stakeholders. Should be capable of providing initial RCA for Major Incidents related to his / her tower. Follow the quality / security process defined for the engagement. Perform Trend analysis, identify top few incidents and work with respective teams/individuals to minimize the incidents, Hardware troubleshooting & Vendor coordination. Prepare Weekly and monthly status reports. Participate in business meetings with various stakeholders on a need basis. Take corrective actions based on the customer satisfaction surveys. Work on the service improvement programs. Effort estimation/reviews on need basis for new projects. Training of new team members. Able to work on Knowledge acquisition and updates to related documents Minimum work experience: 3 - 5 YEARS
Keyskills :
finacleneftrtgsfinacle scriptingbanking domainfinacle crmfinacle-l2