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Flexcube L1 support consultant

1.00 to 3.00 Years   Bangalore, Chennai, Hyderabad, Pune, Mumbai City   30 Oct, 2021
Job LocationBangalore, Chennai, Hyderabad, Pune, Mumbai City
EducationNot Mentioned
SalaryRs 7 - 8 Lakh/Yr
IndustryIT - Software
Functional AreaApplication Programming / Maintenance
EmploymentTypeFull-time

Job Description

On-call support and maintenance of production, development and testing environments of Flexcube (version 11.6) Module FCC (LC/BG/ Bankers Cheque) and FCR (CASA/Deposits; LMS & LOS; Payments & Inventory Mgmt.) - Follow-up with users and support staff on open service requests and problem tickets including email and phone based support calls - Coordinate with global support team for any issues that may require escalation/advise and imbibe knowledge on continuous basis - Support End-of-Day (EOD) and Beginning-of-day (BOD) batch operations including rate uploads - Testing and deployment of the software fixes and minor/major releases received from Oracle Support team - Maintenance of existing Business Intelligence (BI) reports and developing any new reports as per business requirements - Guide the business users on any configuration issues related to the application - Regular defect status reporting along with any critical issues that may require senior managements attention - Follow structured configuration and release processes for applying fixes and software release - Work closely with the Infrastructure and Database support teams to ensure that core-banking environment is fully secured and optimized for high performance.

Keyskills :
slascriptingtroubleshootingsqlconsultinglmsanalysiseodflexcubesapjava

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