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Job Location | Bangalore, Chennai, Hyderabad, Pune, Mumbai City |
Education | Not Mentioned |
Salary | Rs 7 - 12 Lakh/Yr |
Industry | IT - Software |
Functional Area | Application Programming / Maintenance |
EmploymentType | Full-time |
Lead and prioritise the Application Support teams work load- Good Flexcube issue Resolution skills is a must Manage and Own the Problem Management Process Develop, co-ordinate and promote the effective functioning of problem management activities across all of Wipro application support teams working for defined BFSI client Contribute to the planning of application/infrastructure releases and configuration changes To examine potential areas for Service Improvement and raise proposals with the Service Manager Provide technical leadership Provide input to application/infrastructure scalability Interact with internal teams and external 3rd party vendors to trouble shoot and resolve complex problems and track to closure Design appropriate metrics for reporting on key performance and quality indicators, particularly in terms of in-depth trend analysis Maintain application monitoring, performance tuning and testing
Keyskills :
olasrcatechnicalconsultingtrend analysisslassapsqlitilproblem managementflexcubebfsi