hireejobs
Hyderabad Jobs
Banglore Jobs
Chennai Jobs
Delhi Jobs
Ahmedabad Jobs
Mumbai Jobs
Pune Jobs
Vijayawada Jobs
Gurgaon Jobs
Noida Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

Fraud Supervisor

2.00 to 3.00 Years   Bangalore   04 Jan, 2022
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryBanking / Financial Services
Functional AreaMaintenance,Sales / BD
EmploymentTypeFull-time

Job Description

Roles & Responsibilities

  • Supervise a team of 15-18 specialists with the primary goal of providing direction for the team to achieve performance goals
  • Provide regular and consistent coaching and feedback, focusing on increasing both customer and employee satisfaction
  • Plan and manage the teams performance on the scorecard metrics and develop action plans to foster continuous improvement
  • Balance employee morale and motivation with business objectives, including customer satisfaction, error-free rate, recovery rate, probability variance, net fraud loss and efficiency
  • Manage projects as assigned within defined metrics and timelines
  • Attend staff meetings and conduct team meetings / huddles
  • Create and sustain an environment that motivates high performance, recognizes and rewards excellence of individuals and teams, and results in employee commitment
  • Resolve employee concerns with urgency and accuracy
  • Promote transparency in communication and build an atmosphere of mutual trust and cooperation
  • Engage in effective Career Development activities like effective career coaching and counseling
  • Model the organizations core values, Culture operating principles, and philosophies - Walk the Talk
Skills & Qualification
  • Bachelors or Masters Degree is a must.
  • Leadership or experience in managing staff is an must.
  • Previous experience in Card Services would be an added advantage
  • Proficient in MS Word, Excel and PowerPoint
  • Strong analytical bend of mind with good logical reasoning abilities
  • Strong interpersonal skills at both verbal and written communication
  • Demonstrated ability to contribute significantly in strategic business partnerships
  • Demonstrated ability to train, coach, motivate and evaluate employee performance
  • Strong concepts of leadership competencies, displays ownership, accountability and proactiveness
  • Possess strong problem solving, time management, analytical and organizational skills
  • Commitment to and demonstration of Chase Operating Principles and Culture
  • Being a change agent to various changes in policies, procedures, and management styles and business direction
,

Keyskills :
problem solvingtime managementcareer developmentstrategic businessinterpersonal skillscustomer satisfaction

Fraud Supervisor Related Jobs

© 2019 Hireejobs All Rights Reserved