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Fresher Graduate

0.00 to 4.00 Years   Bangalore   21 Jan, 2022
Black & White Business Solutions
Job LocationBangalore
EducationNot Mentioned
SalaryRs 1.5 - 4.5 Lakh/Yr
IndustryBPO / Call Center
Functional AreaTechnical Support / Helpdesk,Customer Service (International)
EmploymentTypeFull-time

Job Description

Dear Candidate,Greeting from Black and White Business Solutions Pvt Ltd.! We have an Openings for Freshers - Chat Process/ Voice Process.HIRING FOR MULTIPLE INTERNATIONAL BPO CLIENTS - CUSTOMER SUPPORT ASSOCIATE (VOICE PROCESS)LOOKING FOR IMMEDIATE JOINERS - ONLY 2 ROUNDS INTERVIEW Contact :HR Soniya@9739222387Email ID : hr2387@blackwhite.inEducation : Any Graduate / puc/ diploma in Any SpecializationShift : Rotational Shifts / UK / US / Day shiftSal : upto 4.5lpaDesignation : customer Support Analyst /Sr.customer Support Associate / Process Associate / TSA / TSR / non voiceJOB Role : Engaged in handling calls and Email Chats of Enterprise & different business units (Internal & External)

  • Provide World Class Customer Service.
  • End to Transaction of Reports.
  • Need to maintain Accuracy in Reports.
  • Ability to work effectively in a team environment Pleasant, professional, and courteous personality skills
  • Excellent verbal and written communication skills
  • Providing Voice support to Internal and External End Users. The job will require you to handle inbound calls / emails / chats regarding technical issues for end users.
  • Perform problem cause analysis
  • Resolve customer queries and achieve customer delight.
  • Ability to Identify Opportunity and Implement Process Improvements
Has technical experience and skills in the areas of problem determination, creativity and analysis.For more quires Call:Contact :HR Soniya@9739222387Email ID : hr2387@blackwhite.inRequired Candidate profileOne day interview process - Fresher & Experienced can apply Desired Candidate Profile * Possess good communication skills, both oral and written *Have a good attitude - should be committed to the work.* Any graduates can appear or 10+2 , 10+3. * Should be flexible with rotational shift. ********PLEASE DO REFER YOUR FRIENDS LOOKING FOR BPO JOBS*********

Keyskills :
telecomcustomer supportinternational bpotechnical supportvoice supportremote supportcustomer carebpo voicechatcallinginbound callsbpo non voice

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