Head - Product

Job Description

About Company :MediBuddy is Indias #1 on-demand, end-to-end digital healthcare platform that helps customers access multiple healthcare services such as online doctor consultations, lab tests and medicine delivery seamlessly from the comfort of their homes. Customers can also pay in advance and book an appointment in any of the 9000+ healthcare providers or visit one of the 300+ clinics operated by them.MediBuddy has built an integrated omni channel platform where customers can access all healthcare services both online and offline - a consultation can be completed on video or through an offline visit at a hospital booked through the app, blood tests can be done at home and radiology tests can be done at lab centre, hospitals can be identified and admissions for surgeries or procedures can be booked.MediBuddy is a 1,200+ member strong team, spread across 21 Indian cities. With over 6 Million+ Indian users, funding from Bessemer venture partners, InvAscent, Rebright partners and other investors, MediBuddy is scaling rapidly in its quest to help millions more.Primary e-health covering Tele-consultations, Lab tests and E-pharmacy presents a massive $22 Bn opportunity in the next 5 years; however, the current ecosystem is fraught with challenges resulting in a poor experience for all stakeholders. MediBuddy has built a one-stop solution connecting 6Mn+ patients, 90k+ doctors across 20 specialities like gynecology, pediatrics on platform, 9000+ healthcare providers across 26k+ pincodes, 400+ corporates, 30 insurers across the ecosystem with a comprehensive product offering across consultations, labs and medicines. Significant growth opportunities are planned in future offerings across chronic care and home care through health IOT products.With the recent pandemic, MediBuddy has been instrumental in helping customers to get covid consultations, RTPCR tests and home isolation support. MediBuddy was also one of the few health-tech companies that provided covid vaccinations at scale and helped 200,000 customers get vaccinated across India. With focus on Mental wellness, MediBuddy has curated a specific program for mental wellness of their customers to help them deal with any stress in a confidential and appropriate manner during covid times.The companys vision is to make high-quality healthcare easily accessible to a billion people across the country.You can learn more at - https://www.medibuddy.in/aboutus/Role Description :The Head of Product Management leads the Product Management and Product Design team with a focus on enhancing the definition and growth of the product in its market. The Head of Product Management is the primary driver of the groups vision; overseeing the development and management of the products roadmap based on the adopted strategies and vision.As you may have predicted, the role of the Head of Product Management is inherently cross-functional. This position requires that a person closely work with the engineering, marketing, sales, and other departments.The role of Head of Product Management demands that the individual in its occupation be a highly analytical individual who is able to work quite effectively in a matrix environment. The position also requires that the occupier be adept at synthesizing various technologies and capabilities into the businesss products in such a way that the end consumers find it easy to use the product and would want to return back regularly.Key Responsibilities :- Understand the companys strategic goals and competitive position and establish the same through the product development- Create effective processes that enable efficiency and effectiveness in the product even in complex work-flows and demands of the customer.- Partner closely with cross functional teams like Operations to define the work required to successfully deliver and realize an error free and reliable outcome.- Building and structuring the Product Management and Design teams. - Participate in various projects that will be taken from time to time to work on a continuous improvement method to build systems, processes and infrastructure which will enable scale without necessarily adding headcount. - Understand and update Competitive landscape, track consumer satisfaction, and track industry trends to keep MediBuddy as the leading product in the industry.- The Head of Product Management is also tasked with overseeing the innovation and improvement of the businesss product as well as the day-to-day product activities in such a way that ensures that the product is constantly growing to suit the consumers needs. Requirements :- Candidate is expected to have 13-16 years of industry experience of which minimum 6yrs a complex product design and development environment.- Has the ability to build, drive and grow teams and prefer a prior experience of that sort.- A deep sense of consumer responsiveness, and sensitivity.- Proven record of having built great consumer experiences/retentions. - Strong planning acumen and self-starter that clearly prioritizes against every delivery goals and manages the overall reliability in the delivery for self and the teams managed by him.- Balances long-term vs. short-term objectives- Adaptability and change leadership, modifying approach as needed, creating a plan to drive desired outcomes- Work closely with and as part of the leadership team to and map the vision to the tech roadmap and drive execution with the help of the engineering team.- Manage the product roadmap and the development lifecycle from Conceptualization> Realization> Adoption and Impact- Conduct Customer Discovery necessary to build excellent product experiences and identify proper positioning in the market and more and also develop a deep understanding of the problems , desires and needs of the customers. - Meet and Interact with current and prospective customers in an effort to relay to them the products value and benefits while simultaneously sourcing feedback and assessing their reception and experience with the product Competencies :- Collaboration : Head of Product Management is of cross-functional nature and this implies a high level of collaboration with different departments and different levels. The Head of Product Management partners up with other product departmental leaders in order to align and execute product strategies and ensure that each department receives the right level of support due from its colleagues.- Product/Market Evaluation : The Head of Product Management is also responsible for spearheading investigation and analyses on the product and the product market. The Head of Product Management is then expected to process this information, identify opportunities, and present these to the Director of Product Management for initial validation and testing. This information ultimately serves to influence the businesss product strategy and ensures that the business makes informed and beneficial decisions when presented to the Director of Product Management and subsequently to the stakeholders.- Problem Resolution : The Head of Product Management, due to his experience, is additionally tasked with the identification of issues in the strategies developed by the junior product management. Apart from identification, it is his responsibility to resolve these strategic issues, which potentially impair the whole departments ability to meet the products financial, strategic, and technical goals.- Effective Communication : Articulate thoughts and express ideas effectively using oral, written, visual and non-verbal communication skills, as well as listening skills to gain understanding. The ability to deliver information in person, in writing, and in a digital world.- Risk Management : Ability to take calculated risks that are required to gain the required market share and leadership- Structured Thinking : This is the ability to break down broad goals and long-term strategies into manageable tasks.,

Keyskills :
payhealth care servicesmarket shareproduct strategycontinuous improvementproduct designhismapproduct differentiationrisk managementcompetitive landscapehome careproduct managementiot