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| Job Location | Bangalore |
| Education | Not Mentioned |
| Salary | Rs 3.5 - 4.5 Lakh/Yr |
| Industry | BPO / Call Center |
| Functional Area | Customer Service (Domestic) |
| EmploymentType | Full-time |
Candidate must have Inbound or Outbound customer service, banking process or any voice process background knowledge in BPO and working as a Team Leader/ Lead in Operations department on papers for minimum 1.6 yearShould have Hands-on experience in Team management and KPIs like AHT, Shrinkage, Attrition, Occupancy, Rostering, NPS/Csat and Dsat calculationsSalary: 25000 To 37000 CTCDay ShiftGood communication skills required in English & Hindi.Regards,Yamanur K********** Candidate must have Inbound or Outbound customer service, banking process or any voice process background knowledge in BPO and working as a Team Leader/ Lead in Operations department on papers for minimum 1.6 yearShould have Hands-on experience in Team management and KPIs like AHT, Shrinkage, Attrition, Occupancy, Rostering, NPS/Csat and Dsat calculationsSalary: 25000 To 37000 CTCDay ShiftGood communication skills required in English & Hindi.Regards,Yamanur K9449900627
Keyskills :
coachingteam handlingcustomer relationsteam managementqualityteam leadingteam leader