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Hiring For technical support with Windows

1.00 to 6.00 Years   Bangalore, Chennai, Hyderabad, Kolkata, Mumbai City, Delhi, Ahmedabad   26 Nov, 2021
PRIMUS Global Technologies Private Limited
Job LocationBangalore, Chennai, Hyderabad, Kolkata, Mumbai City, Delhi, Ahmedabad
EducationNot Mentioned
SalaryRs 5 - 10 Lakh/Yr
IndustryIT - Software
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

Roles and ResponsibilitiesDesired Candidate ProfileGreetings from Primus global technologies!!Currently we have an opportunity with Mindtree for Technical Support engineer with WIndows/Vmware-Hyderabad Locationclient: MindtreeMode:permanent with MindtreeYears of Exp :1.5to6yearsNotice Period : Immediate to 15days onlyjob location: Hyderabad mindtree officeInterview mode- MS teams (Video Call)We are hiring below Job description:

  • Must have 2-4 years of relevant experience(Azure fundamentals, Windows/VMWare along with Incident Management)
  • Good understanding of Azure to address quota and subscription management requests from internal and external customers.
  • Translate and create tickets in TFS for internal queries via emails and teams conversations.
  • Excellent verbal and written communication.
  • Flexibility to work in 24x7 support window.
  • Ready to work as Individual Contributor.
  • Must have excellent communication and troubleshooting skills.
  • Possess ability to manage high severity issues.
  • Accountable for operational performance including real-time SLA management, escalation.
  • Documenting, troubleshooting and problem resolution steps along with Root case Analysis.
Good to have.
  • Microsoft Azure Certification.
Soft Skills
  • Process oriented.
  • Must have excellent communication, interpersonal skills, decision-making skills, and presentation skills.
  • Must have problem management and analytical skills.
Excellent Communication SKills are required.If you are Interested Kindly send your updated resume with your below details.( *****@primusglobal.com)Total experience:Relevant experience :Notice period:Current CTC:Expected CTC:Alternate Contact Number:Current location:Pancard Number:Date of Birth:Current Company(payroll name:)Relocate to Hyderabad:yes or NOif get shortlisted Are you available for Webex interview onweekdays:Yes or NoPerks and Benefits, Roles and ResponsibilitiesDesired Candidate ProfileGreetings from Primus global technologies!!Currently we have an opportunity with Mindtree for Technical Support engineer with WIndows/Vmware-Hyderabad Locationclient: MindtreeMode:permanent with MindtreeYears of Exp :1.5to6yearsNotice Period : Immediate to 15days onlyjob location: Hyderabad mindtree officeInterview mode- MS teams (Video Call)We are hiring below Job description:
  • Must have 2-4 years of relevant experience(Azure fundamentals, Windows/VMWare along with Incident Management)
  • Good understanding of Azure to address quota and subscription management requests from internal and external customers.
  • Translate and create tickets in TFS for internal queries via emails and teams conversations.
  • Excellent verbal and written communication.
  • Flexibility to work in 24x7 support window.
  • Ready to work as Individual Contributor.
  • Must have excellent communication and troubleshooting skills.
  • Possess ability to manage high severity issues.
  • Accountable for operational performance including real-time SLA management, escalation.
  • Documenting, troubleshooting and problem resolution steps along with Root case Analysis.
Good to have.
  • Microsoft Azure Certification.
Soft Skills
  • Process oriented.
  • Must have excellent communication, interpersonal skills, decision-making skills, and presentation skills.
  • Must have problem management and analytical skills.
Excellent Communication SKills are required.If you are Interested Kindly send your updated resume with your below details.( sveta@primusglobal.com)Total experience:Relevant experience :Notice period:Current CTC:Expected CTC:Alternate Contact Number:Current location:Pancard Number:Date of Birth:Current Company(payroll name:)Relocate to Hyderabad:yes or NOif get shortlisted Are you available for Webex interview onweekdays:Yes or NoPerks and Benefits,

Keyskills :
slaanalyticaloperationscommunication skillstfsstepsmanagement24x7azureproblem managementsla managementtechnical supportmicrosoft azurebehavioral trainingprimusinterpersonal skillsrootproblem resolutionresumewebex

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