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International voice process

0.00 to 4.00 Years   Bangalore   13 Jul, 2021
Job LocationBangalore
EducationNot Mentioned
SalaryRs 1.5 - 2.5 Lakh/Yr
IndustryLogistics / Courier / Transportation
Functional AreaCustomer Service (International)
EmploymentTypeFull-time

Job Description

The MetroMax Group is a conglomerate based out of Atlanta, USA. Besides Atlanta, we have our offices in Bangalore and Mohali in India. The MetroMax Group is a group of companies operating in the transportation and logistics sector. The MetroMax Group provides trucking, last-mile delivery, dispatch, BPO, and IT services in the transportation sector. The group is based out of Atlanta, which is the transportation hub for the USA. Atlanta has the worlds busiest airport, 3rd largest US port, and is home to 85% of the worlds largest 3PL companies. The MetroMax group leverages its deep connections within the Transportation industry to provide an array of services to a wide spectrum of clients.The MetroMax Groups India center anchors the BackOffice support and IT/BPO businesses for the MetroMax group. The India center is also leading Business Process and Technology related innovations for the MetroMax group. This role is with The MetroMax Group, India - Bengaluru (Bangalore) location.Designation: Dispatch ExecutiveWork location: BangaloreWFH or office: Initially WFH but post pandemic/lockdown/night curfew its work from office.Interview Process: (Telephonic/Virtual/In- Virtual (Video Round)Salary Range: Freshers - (18k Take home)Experience:28k (Take home) depend on lastNo of Positions: 25 people (In upcoming 45 days)Job Description- Key skills:

  • Good Communication skills
  • US accent is and added,
  • Negotiation skills,
  • Convincing skills,
  • Ready to take challenge and turning it to
Interview Process-
  • Team Lead HR/ Manager HR
  • Process Manager
  • US Team
  • HR for negotiations and offer release

Keyskills :
international call centercustomer support

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