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Microsoft Technical Consultant

8.00 to 10.00 Years   Bangalore   27 Jul, 2021
Multi Recruit
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaApplication Programming / Maintenance
EmploymentTypeFull-time

Job Description

  • Point of Contact for Team Leads
  • Point of Contact for Application team if any risk/issue is seen in the platform.
  • Help Application team in case of test/data required.
  • Engages the External Telephone network providers if required.
  • Extensive knowledge of Microsoft Unified Communications product portfolio such as MS Teams / Skype for Business / Lync 2013.
  • Good Understanding of Microsoft Teams/Skype for Business Architecture.
  • Migration experience from Skype for Business to MS Teams along with Direct Routing.
  • Hands-on troubleshooting experience on Microsoft UC products and deep expertise in AudioCodes & Ribbon SBCs.
  • Good knowledge of VOIP protocols such as ICE, H.323, SIP, and Silk including troubleshooting
  • Experience in configuring and troubleshooting Session Border Controller.
  • Knowledge of concepts such as CAC (Call-admission-Control), Emergency Calling, Auto Attendant, Call queue, Call quality Dashboards, Media Bypass.
  • Understanding of Microsoft Phone system infrastructure and its elements.
  • Good Understanding of Microsoft Teams PowerShell commands & Scripting.
  • Support the operation of Microsoft voice network services and perform voice-related MACDs
  • Basic Understanding of AudioCodes IP Phones.
  • Basic Understanding of Network concepts such as TCP/IP, UDP, Subnetting.
  • Knowledge of O365 & Azure is a plus.
FORMAL EDUCATION AND TRAINING
  • Degree in engineering or related qualification
  • 5-10 years of practical experience in a similar role is a must
  • AudioCodes Certified Associate (ACA) certification is a big plus.
  • MS-700, 70-333, 70-334 Microsoft Certifications is a plus
KEY COMPETENCIES AND REQUIREMENTS
  • A self-motivated team player with excellent interpersonal skills
  • An outgoing individual willing to participate as part of a small and flexible team
  • Flexible approach to working hours (UK and US hours)
  • Ability to work effectively under pressure.
  • Excellent communication skills at all levels
  • Good organizational and time management skills

Keyskills :
microsoft unified communications microsoft teamsskype for business

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