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| Job Location | Bangalore |
| Education | Not Mentioned |
| Salary | 1,75,000 To 2,00,000 p.a. |
| Industry | Call Centre / BPO / KPO |
| Functional Area | ITES / BPO / KPO / LPO / Customer Service / Operations |
| EmploymentType | Full-time |
Job Description:-maintaining a Positive, Empathetic and Professional Attitude Toward Customers At all Timesidentify Customer Needs and Help Customers Use Specific Featuresresponding to Customer Queries in a Timely and Accurate Way, Via Phoneidentifying Customer Needs and Helping Customers Use Specific Featuresbe An Active Listener and Deal Well with Objectionhave Strong Customer Orientation and Ability to Adapt/respond to Different Scenariosbe a Team Player, Flexible and Open to Feedbackability to Multitask, Priorities, and Manage Time Effectivelyensure Customer Satisfaction and Provide Professional Customer Support.responding Promptly to Customer Inquiries.communicating with Customers Through Various Channels.acknowledging and Resolving Customer Complaintsskills:-experience as a Customer Support Specialist or Similar Cs Roleunderstanding of How Crm Systems Workexcellent Communication and Problem-solving Skillsmulti-tasking Abilitiespatience When Handling Tough Cases
Keyskills :
Customer Handling Customer Support Problem Solving