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| Job Location | Bangalore |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Education / Training |
| Functional Area | General / Other Software |
| EmploymentType | Full-time |
Job Description Essential duties and responsibilities include the following. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Update, track, and deliver operational and financial reports on a recurring basis Create and update Executive-level PowerPoints to be used in company-wide presentations Manage Project Status list and follow-up with company leaders to ensure projects are on track Create and maintain a repository of Project Templates to be standardized across teams Provide online systems support to multiple groups within Professional Services and Support organizations Liaise with finance, accounting, marketing and sales departments to complete projects and gather data Compile data sets that will provide analysis of monthly and yearly info/trends against operational budget Create and deliver reports which span support volume, agent performance, and other reports using Excel and various CRM systems Consolidates information into actionable items, reports and presentations to make critical strategic decision Identify, analyze, and interpret trends or patterns in complex data sets Conduct data analysis; evaluate business processes; determine business needs; identify requirements; and develop data system analysis Perform reporting, testing and maintenance of enterprise systems and identify alternative methods for better operation and use Create and deliver ad-hoc analysis and all other duties as assigned Skills/Requirements Qualifications include: 1-3 years prior experience in a data analyst role Proficient in Microsoft Office suite with emphasis on Excel Must be able to manage multiple projects at the same time Salesforce experience required Prior CRM and ERP experience required Strong attention to detail and time management,
Keyskills :
crm testingdata analysissystem analysistime managementmicrosoft officeenterprise systemsfinancial reportingprofessional servicescompatibility testingfinancial justificationerpsalesexcelfinancetestingbusinessstrategyanalysismarketingrepo