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| Job Location | Bangalore |
| Education | Not Mentioned |
| Salary | Rs 1.0 - 1.5 Lakh/Yr |
| Industry | BPO / Call Center |
| Functional Area | Customer Service (Domestic) |
| EmploymentType | Full-time |
Looking For Customer Service RepresentativeGreetings from Grassroots BPO Pvt Ltd.!!Grassroots BPO Pvt Ltd is hiring Customer Service Representative in Bangalore.Interview Timing - 10 am to 5 pm.Notice Period : Immediate JoiningSalary : Best in the IndustryVenue Details:Stone Tech Park, 4th Floor, #100, 2nd Cross, Pai Layout Benniganahalli, Old madras road,Bengaluru-560016,Karnataka, IndiaJob SummaryCustomer care specialists are responsible for handling calls from new and existing customers regarding a variety of requests. Using their knowledge of products or services as well as great customer service skills, these professionals address issues, provide support and offer information, as needed, to keep customers satisfied and retain business.Specialists requires an intimate knowledge of the products or services being sold, great communication skills and sales experience. The ability to cross-sell products is also essential. Demonstrated success in sales and customer service is required.Duties and ResponsibilitiesAnswers inquiries by clarifying desired information; researching, locating, and providing informationDetermines requirements by working with customersResolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.Fulfils requests by clarifying desired information; completing transactions; forwarding requests.Requirements and QualificationsHigh school diploma or equivalent required; bachelors or associates degree a plusFreshers/Experienced with good communication skillGood Communication Skills in English with any regional languagesAbility to write, read and speak English to suit business needDecision Making, numerical ability & logical reasoningCustomer Focus and Being AttentiveAbout GrassrootsWe are an India based IT staffing & consulting firm. Our corporate headquarters is in Bangalore, India and our international offices are spread across India, US and South Africa. Our India centres are in Bangalore, Mysore. In Bangalore, we are situated right at the heart of the city. We provide staffing services to US, India and UK markets.Web Site: http://www.grassrootsbpo.comContact DetailsMeghanaHR/Grassroots /Bangalore.Mobile :8217772808Email ID: meghana@grassrootsbpo.in
Keyskills :
it staffingcustomer servicebehavioral trainingbpoinsurancecustomer caresalescustomer relationsslaalternative solutionsnumerical abilityqualitystaffing services