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| Job Location | Bangalore |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | IT - Software |
| Functional Area | Operations Management / Process Analysis,General / Other Software |
| EmploymentType | Full-time |
Good understanding of Sampling methodology and Calculation method (DPO, DPMO). Clear written & oral communication skills with internal customers. Experience in working on ERP systems i.e SAP & Web based tools Works well with cross functional teams Good knowledge on KPI s and SLA s Basic computer skills - keyboard, login, usage of outlook and email etiquettes Decisive on requirement of escalations Processing of volumes decided. Perform Quality audits to measure accuracy identifying errors and closure of transaction in specified timelines. Decisive in RCA and in tracing responsibility Determine the follow up requirements and mode of follow up Identify and communicate opportunities for continuous process improvement Interact effectively with upstream and downstream teams discussing process updates and process gaps,
Keyskills :
sapslacustomer relationsqualityreportingcontinuous process improvementquality auditcomputer skillsoral communicationcontinuous processprocess improvementcommunication skills