Quality Manager_Bangalore

3.00 to 8.00 Years Bangalore 16 Aug, 2022

Job Location	Bangalore
Education	Not Mentioned
Salary	Not Disclosed
Industry	BPO / Call Center
Functional Area	Operations Management / Process AnalysisBack Office Operations
EmploymentType	Full-time

Job Description

- Understanding customer expectations of and needs from a product.
- Developing quality control processes.
- Designing product specifications.
- Ensuring products are designed with adherence to legal and safety standards.
- Supervising staff and monitoring production standards.
- Examining the quality of raw materials that are used in production.
- Monitoring and evaluating internal production processes.
- Evaluating the final output of products to determine their quality.
- Rejecting products that fail quality standards.
- Engaging with customers and gathering product feedback.
- Producing statistical reports on quality standards.
- Reporting to upper management on quality standard issues.
- Evaluating product recalls.
- Improving production efficiency and managing waste.

Min Graduate (Any) mandater
Min 8 years experience as a TL in Non Voice Process from a BPO Non-Telecom process. (Mandate)
Overall 8-10 years experience.
Strong understanding of and experience in product training in domestic / International BPO domain
Looking for immediate joiner (will add to advantage)

Keyskills :
quality consultantbpo operations managementquality managementmanager of managers

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Quality Manager_Bangalore

Job Description

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