Quality & Performance Senior Analyst

Job Description

Req ID:152238 NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Quality & Performance Senior Analyst to join our team in Bengaluru, Karn taka (IN-KA), India (IN).Network Project Test Lead JD (NW PTL)

• An experienced Project Test Lead with Networks background to deliver the various Network Projects
• Develop test cases and steps from detailed requirements. Execute these test cases on the target platforms and record the results within HP ALM.
• Active hands-on Involvement in the test process fulfilling the testing role, during projects and into live operations.
• Defect management and investigation.

• Manage the checkpoints associated with test entry and exit criteria, exit being to other teams or operations for live service/change deployments.
• Ensuring that all Stake Holders receive timely and complete information from the test organization throughout the test cycle.
• Producing test exit reports and organizing reviews between Test Team, Customers and Operations to ensure smooth transition of products between test and live environments.
• Active hands-on Involvement in the test process fulfilling the testing role, during projects and into live operations.
• Contributing the risk assessment delivered to the business for the Core Network platforms and ensuring that risks identified during test are understood clearly by key stake holders.

• Providing the Test Manager and Project Managers with test options and duration of test activities.
• Attend both Operational and technical relationship meetings with vendors.
• Ability to handle a broad range of technical, business and professional activities.
• Experience managing vendors and other 3rd parties at a technical level.
• Hands on experience of creating Test Strategy Document and Traceability Matrix

• Hands on of 2G/3G/4G N/W Architecture.
• Sound technical understanding of mobile network and internet based systems including GSM, GPRS, UMTS, 4G.
• Knowledge of SIP methods and the call flow for VOIP session.
• Experience in SIP and INAP call flow.
• Good knowledge of IMS, SIP, VOIP, CAP, INAP, TCAP, SCCP, MAP, SCTP, M3UA, BSSAP, MLP, SOAP, SIGTRAN, HTTP, SMPP protocols.

• Good exposure to Testing tools, methodologies, Functional, Non-functional, Regression, Performance, User Acceptance Testing of different telecom products and validation against 3GPP Specs
• A clear and professional working knowledge of HP QC/ALM
• Can work under general direction.
• Analytical and systematic approach to problem solving.
• Proactive, takes action and seeks opportunities.

• Excellent communication, reporting & presentation skills.
• Familiar with corporate, industry and professional standards.
• ISEB Foundation Certificate in Software Testing

Project Test Lead

• Defining and implementing the project test strategy and approach

• Define the test policy and approach for plan for projects in conjunction with the Project Manager and other parties involved in testing
• Pull together all impacted test teams to form a project test team
• Ensure the project test team is clear on the test approach and plan, their responsibilities and the timing of their involvement
• Ensure that all relevant and impacted parties have been engaged in the definition of test objectives

• Ensure test activities are identified to mitigate all test objectives
• Document all the test activities in the project test strategy, and issue the project test strategy to timescale
• Meet with the project / business to document which test activities are being performed and which test objectives the business accepts as risks

• Coordinating project test activities

• Act as the main point of contact regarding test issues for a project

• Identify the need for test improvements and drive them into the project and related test activities
• Attend project meetings as required and regularly track the progress of all test activities
• Regularly review and update RAID (Risk, Assumptions, Issues, Dependencies) and the scope of testing (test objectives)
• Issue the project test completion report to timescale
• Conduct a testing Project Implementation Review (PIR) 1 month post go-live of the project providing input into and taking actions from the Project PIR (co-ordinating all inputs from and actions to the relevant test teams)

• Provide the status of PAG test criteria prior to the PAG reviews to the Test Governance forum
• Escalate project test issues to the project manager
• Escalate project test lead issues to line management/Test Governance forum

• Managing stakeholders, partners and supplier management

• Communicate and maintain relationships with the impacted business, operational and technical teams (internal and external) throughout the delivery of projects

• Ensure deliverables are agreed with external partners and that end delivery meets specification and contractual obligations
• Represent testing considerations in partner selection and commercial discussions
• Ensure all test results are clearly communicated to the relevant development teams

• Assuring quality

• Ensure the appropriate use of tools, metrics, and processes by projects and programmes

• Review the efficiency of programmes and projects ensuring that they are operating within their budget and time constraints and contribute to optimization
• Provide direction and support to programme/project managers on all aspects of testing
• Ensure projects and programmes adhere to organization testing standards, and that the test partner is supported by the right levels of resources
• Ensure testing issues and defects are escalated in a timely manner to the Project/Programme Manager and the TSG Test Manager
• Log all defects raised during QA, and track them until resolution

About NTT DATA ServicesNTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100. NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law. To learn more, please visit https://us.nttdata.com/en/about-us/content/diversity-and-inclusion . Furthermore, NTT DATA Services will make accommodations for eligible applicants on a case-by-case basis. Please email EEOOfficer@nttdata.com for assistance.Job Segment: Telecom, Telecommunications, Testing, Quality Assurance, Technology ,

Keyskills :
call flowcustomer relationscore networkaccountsdelivery of projectsit servicesresearchbasisuser acceptance testingreportingtest casesstatements of work sow