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Job Location | Bangalore |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Education / Training |
Functional Area | Marketing / Communication |
EmploymentType | Full-time |
Acquire and coach Partners to run the financial freedom app subscription process.Provide training to the partners team to maintain high customer service standards.Providing functional leadership to the operations of the Partner/BPO team.Developing objectives for the call centers day to day operations.Building trusting relationships with PartnersTo manage the challenges of Partners and ensure resources match workloads to provide high-quality service within agreed SLAs and timelines.Generating revenue by driving the performance of the different call centers.Evaluate the performance of the call center with key metrics.Identify opportunities for growth of the product and participate in transitions. Key Skills Required: Experience in managing call centers or managing telecallers especially in a sales process.Good communication skillsGood interpersonal and managerial skills.,
Keyskills :
salesmarketingtargetbusiness developmentinsurancecall center managementservice quality managementsales processservice salesservice qualitycall center