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SAP Sybase Powerbuilder Application Support Engineer

4.00 to 6.00 Years   Bangalore   01 Oct, 2020
Accenture
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaERP / CRM
EmploymentTypeFull-time

Job Description

About Accenture: Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries powered by the world s largest network of Advanced Technology and Intelligent Operations centers. With 513,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at www.accenture.com

  • Project Role :Application Support Engineer
  • Project Role Description :Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
  • Management Level :10
  • Work Experience :4-6 years
  • Work location :Bengaluru
  • Must Have Skills :SAP Sybase Powerbuilder
  • Good To Have Skills :No Technology Specialization
  • Job Requirements :
      • Key Responsibilities : 1:Responsible for Team performance control metrics incl all SLAs, KPIs 2:Drive Automation overall and manage efficiencies per Team Daily Ops call Innovation Connect best practices Service Introduction 3:Responsible for Service plans jointly with ASM lead Succession plan Team Escalation point for overall SRE team
      • Technical Experience : 1:Worked and managed Application Management 2:Teams Managed SAP functional teams will be preferred Worked on incident, service request, problem and change management 3:ITIL Lifecycle modules certified ITIL Expert preferred PMP certification optional
    • Professional Attributes : 1:communication, leadership skills 2: team handling skills 3: analytical skills presentation skills ability to work under pressure
,

Keyskills :
sqlunixlinuxsql servertroubleshootingteam handlingteam performancechange managementanalytical skillsleadership skillspresentation skillssoftware engineeringprofessional services

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