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Scrum Master for Digital Customer Experience Program

3.00 to 4.00 Years   Bangalore   11 Oct, 2021
Hewlett-Packard India Pvt Ltd
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaGeneral / Other Software,Sales / BD
EmploymentTypeFull-time

Job Description

We in Pointnext RnD are looking for a Scrum Master to lead scrum teams working on the Digital Customer Experience program. These teams are developing solutions to delight our customers by delivering a digital transformation through a simple, personalized, and integrated digital support and services experience on the channel of the customer s choice. In this role you will be working in the SAFe (Scaled Agile Framework) model and will need to work closely with product owners, architects, and other scrum masters against a common backlog to deliver the overall program functionality. The candidate has to have a Software Development background, display technical leadership and be in a position to contribute to design/development/test work in the teams. Needs to have strong experience in Agile Software Development Processes.The role involves Agile process implementation, coaching and Continuous Improvement as part of a development team and a wider Enterprise organization.Responsibilities:

  • Scrum Master for a team using Scrum, Agile Development Practices and SAFe (Scaled Agile Framework).
  • Responsible for making sure the team lives by the values and practices of Scrum (process owner/coach).
  • Display technical leadership and contribute to design/test work in the teams
  • Works with the team and the product owner to understand, estimate and refine the product backlog
  • Facilitate a conversation about the stories with the scrum team. Coach the team on how to estimate work. Prepare required outcomes for the planning session.
  • Plan team sprints, with the outcome being the sprint backlog, sprint goals, and a team commitment.
  • Runs process ceremonies, tracks and escalates impediments
  • Contributes to Continuous Improvement(Kaizen) of team level metrics, processes in team and wider organisation
  • Participates in regular demonstrations of new work to the product owners and business stakeholders
  • Coordinate dependencies across the various Scrum teams work tasks.
  • Removes impediments to progress to help the team perform at their highest level
  • Facilitates sprint retrospective and Continuous Improvement. Mentor on process and development practices
  • Act as teams interface to management
  • Help coach the team in the proper application of agile and mentor new team members who have not worked in an agile model in the past.
  • Team motivator - keeps team on track, productive and growing in ability
  • Provides domain-specific expertise and overall software systems leadership and perspective to cross-organization projects, programs, and activities.
  • Provides guidance and mentoring to less- experienced staff members.
Education and Experience Required:
  • Bachelors or Masters degree in Computer Science, Information Systems, or equivalent
  • Minimum 10+ years overall experience
  • 3+ years of relevant scrum management or project management in an agile environment
Knowledge and Skills:
  • Experience in the Scrum Master role and with Agile Scrum methodologies , preferably in a SAFe environment
  • Software Development experience
  • Exposure to CI/CD(Continuous Delivery) methodologies
  • Scrum master certification is a plus(SAFE-SM,CSM, PMI-ACP etc)
  • Strong time management skills.
  • Adaptability to change, must thrive in a fast-paced, time-compressed and dynamic environment
  • Strong coaching and mentoring skills
  • Strong verbal and written communication skills. Ability to communicate effectively to senior management, peers and team members
  • Strong analytical and problem solving skills; technical curiosity
  • Demonstrated ability to work in global, cross-functional, and virtual teams
  • Self-motivated, accountable, and having a sense of ownership and pride in the job
Join us and make your mark!We offer: A competitive salary and extensive social benefits Diverse and dynamic work environment Work-life balance and support for career development An amazing life inside the element! Want to know more about it Then let s stay connected!https://www.facebook.com/HPECareershttps://twitter.com/HPE_CareersHPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together1101568This role has been designated as Edge , which means you will primarily work outside of an HPE officeHPE is an equal opportunity employer/Female/Minority/Individual with Disabilities/Protected Veteran Status,

Keyskills :
customer experiencesenior managementscrum mastercomputer scienceagile processagile developmentproblem solvingproject managementaffirmative actiontime management

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