Senior Security Specialist

Job Description

[24]7.ai is a rapidly growing Sequoia Capital-backed company that is transforming how the worlds leading companies interact with consumers. [24]7.ai is an enterprise SaaS offering that enables companies to engage with their customers across voice, web, mobile and social backed by predictive analytics that continually improve the experience. Industry leaders across Financial Services, Healthcare, Hospitality, Retail, Telecommunications, Insurance and other industries are increasing their revenue, reducing costs and improving their customer loyalty with [24]7.ais solution. We help enterprises worldwide grow revenues, increase profits and advance their digitalization initiatives.Using artificial intelligence and machine learning to understand consumer intent, [24]7.ai s technology helps companies create a personalized, predictive and effortless customer experience across all channels. The world s largest and most recognizable brands are using intent-driven engagement from [24]7.ai to assist several hundred million visitors annually, through more than 2.5 billion conversations, most of which are automated. The result is an order of magnitude improvement in digital adoption, customer satisfaction, and revenue growth.For more information, visit: http://www.247-inc.comMinimum requirements

• Certifications preferred: Cloud Security, CCNA Cyber Ops, and CEH.
• 6+ years of experience in security monitoring, security engineering and security analytics.
• Experience in security technologies such as: Security information and event management (SIEM), IDS/IPS, Data Loss Prevention (DLP), Proxy, Web Application Firewall (WAF), Endpoint detection and response (EDR), Anti-Virus, Sandboxing, network- and hostbased firewalls, Threat Intelligence, Penetration Testing, Advanced Persistent Threats(APT).
• Understanding of multiple SIEM environments, along with Security Operations processes
• Involvement in enabling future-ready SIEM environments for On-prem and Cloud environments.
• Core understanding of possible attack activities such as network probing/ scanning, DDOS, malicious code activity, etc.
• Core understanding of common network infrastructure devices and networkingprotocols.

Job Responsibilities:

• Demonstrate in-depth technical knowledge of the infrastructure leading to security incidents through hands-on experience to investigate, mitigate/remediate security incidents.
• Serve as a Threat/Security Incident Specialist to identify emerging threats through Insider
• Threat and Infrastructure migrations for an enhanced security management. Involve actively in enhancing methodologies for architecture, implementation of existing environments.
• Understanding and leveraging various product capabilities across the gamut of incident response to best serve the needs.
• Identify and recommend operational improvements to the client, drawing on deep experience and industry specific knowledge of risks.
• Analyze complex issues to determine client impact and to suggest alternative solutions based on client needs and objectives.
• Demonstrate capability to enhance and manage independently SIEM, SOC, SOAR, UEBA platforms.
• Responsible for on time delivery and quality of all in scope deliverables.
• Manage any in scope solution projects (integration/ implementations).
• Responsible for meeting audit and compliance requirements.
• Demonstrate ability to manage and motivate multiple project teams in multiple geolocations.

Other Requirements:

• Strong understanding of Information Security concepts.
• Proficiency in English (both written and oral communication skills).
• Ability to complete tasks and deliver on time.
• Ability to interact with cross platform teams and handle issues independently.
• Self-motivated, curious, knowledgeable pertaining to news and current events related to Information Security.

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Keyskills :
data loss preventionproxy servermanagementfirewallscustomer relationsweb application firewallloss preventioncloud securityproject teamsciscosecurity information event management