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Service Delivery Control Manager

3.00 to 7.00 Years   Bangalore   21 Mar, 2023
JPMorgan
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryBanking / Financial Services
Functional AreaGeneral / Operations Management
EmploymentTypeFull-time

Job Description

    As a Service Delivery Control Manager Associate within Controls Management you will execute on the controls agenda across the Service Delivery dept, partnering closely with Operations.Job Responsibilities:
    • Manage control-related activities, including risk event data occurrences and new business initiatives
    • Develop and support a proactive risk and control culture within our digitally-driven business that leverages distributed interaction among peers to drive proven risk and control evaluation strategies as well as sound change management protocols
    • Overlay your technology, process management and operational risk skills to develop, maintain and test operational controls libraries
    • Review and analyse program-related data frames (e.g., KRIs/KPIs) to proactively identify existing and emerging operational risks to business-related programs and strategies
    • Partner effectively with colleagues across the firm, business, operations management, legal, compliance, risk, audit, regulators, and technology control functions to drive consistent and rigorous operational risk practices and Control programs including Control Committees, risk mitigation, key risk indicators, control design and performance evaluation
    • Create an inner join with control colleagues across the firm, business, operations management, legal, compliance, risk, audit, regulators, and technology control functions to further establish and maintain business relationship loops
    • Maintain Internal Operational Risk Events Firmwide Procedures. Maintain Firmwide risk event recording tool in line with these Standards
    • Escalate Internal operational risk events at Control Committee(s), as appropriate, and comply with the Escalations Required for Compliance, Conduct and Operational Risks
    Required Qualifications, Capabilities & Skills:
    • 3+ years financial service experience in controls, audit, quality assurance, risk management, or compliance
    • Proficient knowledge of control and risk management concepts with the ability to design, create and evaluate the operational risk and control environment in conjunction with business partners
    • Experience working and efficiently delivering in an information technology area / environment is a plus (E.g. IT Auditing, Programming Controls, Data Management and Governance or the like)
    • Understanding of the EMEA banking industry and regulatory environment would be an advantage
    • Excellent written and verbal communication skills with an ability to influence business leaders in a meaningful and actionable manner
    #ICBCareers,

Keyskills :
control designrisk managementdata managementrisk mitigationoperational risk

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