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| Job Location | Bangalore, Pune |
| Education | Not Mentioned |
| Salary | Rs 7 - 8 Lakh/Yr |
| Industry | BPO / Call Center |
| Functional Area | Customer Service (International),Technical Support / Helpdesk |
| EmploymentType | Full-time |
hi,Greetings fromGett jobs recruitment firmWork from hometechnical support / HelpdeskOpenings for International Voice Process for UK /US shiftTechnical Support - Min 3 yrs of exp in technical support voicetechnical support / dekstop supportTECHNICAL VOICE -1) posses ability to learn and apply2)Excellent communication skills with strong focus on listening and probing3)Should have good knowledge of account maintenance, active directory and networking4)Well versed with ticket management & resolution processes5)Problem solving, customer focused and open to work in 24x7 environment6)Expertise in McAfee, Cisco Unity and Duo will be an added advantage7)Client interaction8)Excellent analytical skills9)Ability to make quick and accurate decision based on information available10)A team player with good verbal and written communications skill- sal upto - 7lpa to 8.2lpa-US Rotational shiftcall mounika - 9390370601shofiya -6379090936refer your friends also
Keyskills :
it helpdeskinboundincomingservice deskoutboundinternational voice processsutherlandtechnical supporttechnical salesinternational call centercustomer servicemcafeeuk supporttechnical voicedekstop supportinfosyscalling support