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Service Execution System (SES) - Apriso Specialist

3.00 to 5.00 Years   Bangalore   11 Feb, 2021
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryTravel / Tourism
Functional AreaTechnical Support / Helpdesk
EmploymentTypeFull-time

Job Description

The IS&T (Information System & Technology) Service team supports the maintenance business on several processes: warranty, maintenance and service execution. One major role of the team is to design, deliver and support the Service Execution System based on Apriso technology to Alstom projects worldwideFor all maintenance / warranty activities the Execution tool used by operator is Apriso (Dassault solution). This solution is used by operator on Ipad in order to remove all paperwork and it is interfaced with our MMIS solution.The SES specialist role is to be able to rollout the application on new Alstom site, develop new functions in the application in alignment with business needs, be able to document all features available in the application.The SES specialist should support on upgrade of the application and managed new needs like Offline capabilities, automatic scheduling of operations, Natural language processing.In order to respond to our increased number of sites and application evolution, which is a result of our accelerated deployment roadmap, we are looking for an Apriso developer to integrate our team. RESPONSIBILITIES:As an SES specialist, you are in charge of:

  • Ensuring that SES Core Model (Solution + processes & rules) is well documented
  • Developing and delivering SES Core Model evolution in accordance with M tier strategy
  • Supporting SES Roll-out, ensuring that Core Model is applied
  • Interacting with Operations teams by monitoring their activities & providing technical expertise when needed
In order to be able to execute all the responsibilities above, you will be working with our external partners. In addition, you will be constantly liaising between partners and local business in order to drive the different projects successfully. When it comes to our applicative landscape, you will be working not only with partners and business but also with other IS&T teams in other pillars. Your functional and technical expertise will be needed in order to deliver the different projects with high quality and on time.Your Functional scope contains following business processes: Corrective, preventive and repair to stock service executionBEHAVIORAL COMPETENCIES:You are action-oriented person with strong analytical and problem-solving skills. You are a self-starter and result oriented person. Excellent written, verbal and interpersonal skills are a must because you will need to work autonomously in a worldwide & multicultural environment. You should be agile to handle multiple tasks efficiently, keeping the big picture, and effectively delivering outcomes in a fast-paced environment. TECHNICAL COMPETENCIES & EXPERIENCE
  • Development capabilities on Dassault Apriso solution (v 2019) - minimum 3 years
  • Graduated with an engineering degree, preferably in information technology - Minimum 5 years of IT experience
  • Language skills: English expertise is a must both spoken and written.
  • Knowledge of Maintenance process - optional
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Keyskills :
service center operationsproblem solvingnatural languagetechnical supportmanagement systembusiness solutionsmaintenance planninginterpersonal skills

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