Software Engineer

Job Description

We are looking for passionate Licensing Content Analysts who are organized, detail oriented. If you like doing online research, keep reading! The successful candidate will be responsible for conducting research, investigating, and collecting data into a Content Database, according to specific rules and procedures. He/she will also be tracking the latest information from the IT market & other vertical markets and updating/maintaining a comprehensive reference catalog with the most up-to-date information.This role requires strong skills in online research, with ability to investigate and collect specific information quickly and accurately. People who have skills in process optimization, understand workflows, who can innovate, propose new ideas and realize incremental improvements, are of special interest to us.The role also extends development opportunities for tool building for data collection, organization and workflow automation using modern languages and technologies.Responsibilities

• Respond to external Customer and internal Sales, Product and Support requests to enrich our licensing datastore with new content, according to our published SLA s.
• Respond to requests to investigate content related issues, identify root cause and remediate.
• Conduct research, analyze and collect licensing data on software products from various sources and curate them.
• Relate data points from 3rd party vendors and product suppliers, and ensure consistency, quality and accuracy in our normalized database
• Advise how data drives customer value, business use cases and decision making
• Identify, analyze, and interpret trends or patterns in complex data sets
• Research and track the latest information from the IT market and update/maintain a comprehensive reference catalog with the most up-to-date information
• Communicate effectively with Support, Engineering and Product Management regarding enrichment, defects, data alignments and gap-fill requests
• Contribute to continuous improvement initiatives and update articles on our Flexera Community
• Confidently promote our team s principles across the organization

RequirementsTo be successful the Licensing Content Analyst will need to have some (if not all) of the following attributes:

• Relevant knowledge or experience in IT Asset Management (ITAM), Software licensing, data research, analysis, and tool development.
• Degree or equivalent, preferably in Computer Science or Information Technology, and proven experience in development and analysis.
• Experience with relational databases such as Microsoft SQL Server, PostgreSQL, Oracle, or MySQL.
• Firm understanding of ITAM, software and hardware assemblies, version, edition and release management, Discovery Tools, EULA, SLA, licensing terms.
• Familiarity of software licensing including open source, along with SaaS, PaaS and IaaS and Cloud technologies.
• Strong research skills, able to investigate, locate, and collect specific information.
• Strong reading comprehension skills, able to understand information found on web pages, product documentation, technical and licensing publications and extract specific content quickly and accurately
• Comfortable dealing with huge amount of data and able to organize it according to specific rules and patterns
• Firm understanding of process workflows and reporting techniques using relevant tools.
• Knowledge of databases, APIs, SQL, scripting languages, multiple operating system platforms and process automation is advantageous
• Comfortable with Python, Java, Golang, Microservices
• Stay plugged into emerging technologies/industry trends and improve upon existing skills, abilities, and practices
• Strong interpersonal skills, a team player

The Following Personal Qualities Are Desired

• Passionate about self-learning and active in the (local or online) tech community
• Highly motivated with attention to detail and strong problem-solving skills
• Self-driven and prepared to go the extra mile when the team is up against it
• Achieves the right balance of confidence and respect
• Ability to communicate effectively and efficiently within and between teams.
• Understanding of REST API, Service-oriented architecture, and API development.
• Understanding of Continuous Integration practices such as Jenkins, relevant build tools and code quality platforms such as SonarQube.
• Familiarity with functional test automation techniques and tools.

,

Keyskills :
javasqljavascriptsql serverjqueryit asset managementmicrosoft sql serveruse casesweb pagesroot causeopen sourcemarket data