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Job Location | Bangalore |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Internet / E-Commerce |
Functional Area | Marketing / Communication |
EmploymentType | Full-time |
Customer Experience (CX) is the overall experience of a customer with PayPal, based on all their interactions before, during and after using our products or services. It is everything that affects a customers perception and feelings about PayPal. It encompasses every aspect of our offerings, including policies, marketing, products, services, ease of use, reliability, customer service and any other aspect that engages with a customer directly or indirectly. The Customer Experience (CX) organization is chartered with improving our end-to-end customer experiences, building the muscle of being customer centric and thinking end-to-end to deliver amazing Customer Experiences. The Product Manager, Customer Experiences (CX) will be responsible for triaging customer pain points and partnering with domain teams to develop and execute against a high-quality backlog to solve customer pain points.In this role, you will
Keyskills :
product managementdeliverymarketingquantitative datacustomer centricroot causecustomer serviceproduct developmentsales