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System Operations Analyst II

3.00 to 6.00 Years   Bangalore   28 Jun, 2021
Fidelity National Information Services, Inc
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelors Degree Travel Percentage : 0%AS 400 Admin Bangalore 3 to 6 years - JR0151728 Are you curious, motivated, and forward-thinking At FIS you ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.About the teamThis role is a part of our Remote Infrastructure Management Team. Develop core versions of software applications for sale to external clients. Identifies client purchasing requirements and technical specifications through Product Management and/or client representatives. Interacts with engineering groups to assist in design changes to equipment and/or software. Trains and communicates with clients on systems application.What you will be doing

  • Demonstrated knowledge AS400/iSeries operations experience.Working knowledge on AS400/iSeries and familiarity with commands.Working knowledge on event monitoring tools such as Omnibus, Zenoss.Knowledge of ITSM tools such as SNOW and Remedy.Knowledge of Mimix and Robot network.Excellent customer service skills that build high levels of customer satisfaction for internal and external customersExcellent analytical, decision-making, problem-solving, team and time management skillsExcellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization, e.g., executive, management, individual contributorsWillingly shares relevant technical and/or industry knowledge and expertise to other resources
What you bring:
  • Ability to persuade and influence others on the best approach to takeAbility to multi-task, deal with predefined deadlinesFlexibility, versatility, dependability, positive outlook, strong work ethicResourceful and proactive in gathering information and sharing ideas
What we offer you
  • An exciting opportunity be a part of World s Leading FinTech Product MNC
  • To be a part of vibrant team and to build up a career in Remote infrastructure Management.
  • Competitive salary and attractive benefits including GHMI/ Hospitalization coverage for employee and direct dependents
  • A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
  • A broad range of professional education and personal development possibilities FIS is your final career step!
Privacy StatementFIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.Sourcing ModelRecruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.#pridepass,

Keyskills :
customer relationsreportingmisslaaccountsonline privacyproblem solvingtime managementcustomer servicemonitoring tools

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