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Team Lead - Operations

2.00 to 5.00 Years   Bangalore   07 Aug, 2020
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryEducation / Training
Functional AreaSales / BD
EmploymentTypeFull-time

Job Description

Job purpose This position, under the general direction of both the manager and director, is responsible for the overall direction, coordination, quality and output of employees that provide support for our award- winning K- 12 software systems. This position drives process improvements while motivating our employees to create, update and deliver a wide spectrum of reports and processes relating to the Professional Services and Support organizations. The team(s) reporting to this position may be composed of team members working a variety of day to day tasks, included, but not limited to: workforce management, data analysis, report creation, training creation, and project management. The successful candidate will have the ability to analyze and interpret data to drive business results and create strategic business plans. Additionally, this position will provide leadership and guidance to evolve our operations while supporting new and existing products and services.Duties and Responsibilities Essential duties and responsibilities include the following. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Monitors and drives all performance goals Coaches and develops employees Participates in hiring of new team members Performs any HR related administrative tasks Leads weekly staff meetings, conducts regular employee one- on- one sessions, and annual reviews Addresses any performance management issues with employees Update, track, and deliver operational and financial reports on a recurring basis Create and update Executive- level PowerPoints to be used in company- wide presentations Manage Project Status list and follow- up with company leaders txo ensure projects are on track Create and maintain a repository of Project Templates to be standardized across teams Liaise with finance, accounting, marketing and sales departments to complete projects and gather data Compile data sets that will provide analysis of monthly and yearly info/ trends against operational budget Consolidates information into actionable items, reports and presentations to make critical strategic decision Proactively identify, analyze, and interpret trends or patterns in complex data sets Conduct data analysis; evaluate business processes; determine business needs; identify requirements; develop data system analysis; and provide constructive feedback Create and deliver ad- hoc analysis and all other duties as assigned ,

Keyskills :
trainingmanagementfinancemarketingsalesreportingsoftwareinterpretoutputdrivesbusinesstemplatesreviewsanalysis

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