Team Manager, Margin Operations

Job Description

*About Standard Chartered We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East. To us, good performance is about much more than turning a profit. Its about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good. Were committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.The Role ResponsibilitiesStrategy

• This role is for Margin Ops lead who will be responsible to lead the team in most innovative way to deliver best class support to our priority customers.

Business

• Lead the change culture, challenge existing processes driving continuous improvement and operational efficiency
• Participate in business prioritization, UAT tests and post implementation verification check

Manage and build relationships

• The lead will also be responsible to partner with other margin leads, Risk Assurance, Ops Risk, Client Experience, Business, Onshore Country Margin Leads, Technology, COO s and key stakeholders to create best global support model while implementing the follow the sun model.

Processes

• Ensure timely completion, maintenance and renewal of DOI, R&R and SLA documents
• Embody the company values and demonstrate lead by example culture within the team

People and Talent

• Lead through example and build the appropriate culture and values.
• Sets appropriate tone and expectations for their team and work in collaboration with risk and control partners.
• Employ, engage and retain high quality people such that FM Operations is skilled and experienced to deliver its obligations.
• Ensure the provision of ongoing training and development; ensure that direct reports are suitably skilled and qualified for their roles and that they have effective supervision in place to mitigate any risks.
• Set and monitor job descriptions and objectives for direct reports and provide feedback and rewards in line with their performance against those responsibilities and objectives.

Risk Management

• Timely management of exceptions, escalation of margin disputes, non-response and fails to credit risk, business and sales

Governance

• Ensure tasks are carried out within policies and procedures avoiding costs due to delays, compensation claims and operational losses.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead to achieve the outcomes set out in the Bank s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] *
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

• FMO Margin Ops
• FMO MT
• FMO Regulatory Operations
• FMO Cash Settlements
• FMO Securities Operations
• Technology
• FM & Regional COO
• FM Business Heads
• TCRM
• Finance including Product Control
• Legal & Compliance
• Operational Risk

Our Ideal Candidate

• Market Knowledge: awareness and understanding of the wider business, economic and market environment in which the firm operates.
• Business Strategy and Model: awareness and understanding of the firm s business strategy and model appropriate to the role.
• Risk Management and Control: the ability to identify, assess, monitor, control and mitigate risks to the firm. Also, an awareness and understanding of the main risks facing the firm and the role the individual plays in managing them.
• Governance, Oversight and Controls: the ability to assess the effectiveness of the firm s arrangements to deliver effective governance, oversight and controls in the business and, if necessary, oversee changes in these areas.
• This role would require 10+ years of relevant experience, covering the implementation of strategy into technology solutions, part of which is operating at the Group level of sizeable international companies
• At least 10 years of working experience in Operations Risk, Collateral Management, Middle office and banking operations
• Understanding of margin and portfolio reconciliation requirements under Doff-Frank, EMIR, HKMA, MAS etc
• Expert understanding of OTC Derivative, MTM valuation, Margining, ISDA/CSA, Repo and SBL and Trade sensitivities
• Sound understanding of the functioning of various asset classes, Trade Life Cycle, FO & MO functions and front to bank processing
• Sounds knowledge of industry platforms like Acadiasoft, Tri-Resolve, Bloomberg, Reuters, IM Exposure Manager etc
• Ability to communicate effectively with peers, senior management and other stakeholders within the organisation.
• Ability to work well under pressure and meet tight deadlines
• Excellent written & spoken communication, good team player and self-motivated
• Knowledge of operational processes, operational risks and controls
• Proven ability to support identification of operational risks and to suggest control enhancements
• High level of PC literacy with a strong understanding of Microsoft Products

Apply now to join the Bank for those with big career ambitions.To view information on our benefits including our flexible working please visit our career pages . We welcome conversations on flexible working.,

Keyskills :
slacustomer relationscoachingcustomer servicesalestrade life cyclelife cyclecredit riskmiddle officerisk assuranceoperational risksenior managementbusiness strategyfinancial markets