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| Job Location | Bangalore |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | IT - Software |
| Functional Area | General / Other Software |
| EmploymentType | Full-time |
Please note this posting is to advertise potential job opportunities. This exact role may not be open today but could open in the near future Required Skills:Youve achieved a Bachelors or Masters degree in a technical field (CS/EE) and have 6-12 years related experience.3 - 4+ years working with Cisco Unified Contact Center Enterprise Solution3 - 4+ years working with Cisco Unified Contact Center Express SolutionProficiency in ICM/CVP/VXML GW/CUIC/FINESSECan demonstrate 4+ years experience in networking products and protocolsYouve had 4+ years hands on experience with; Database (Informix, SQL) and Microsoft Operating System security modeling/design, implementation and troubleshooting.You have good understanding of VoIP (SIP, H.323, SCCP, MGCP)You communicate for action with strong communication skills both written and verbalDesired Skills:Scripting Knowledge(Python,Perl)Knowledge on CCMP, ECE and other Contact Center OptionsMicrosoft Active DirectoryAbility to analyze, configure and troubleshoot small to medium networks.Good knowledge of the following products necessary: CUCM, Telepresence Endpoints, VCS, Expressway, MCU, Conductor,TPS,CMS and TMS.Sound understanding of the following necessary:Signalling Protocols(H323, SIP, ISDN)Ability to develop technical skills and knowledge, advancing beyondthe fundamentals in at least one area specifically in UnifiedCommunication technologies.Excellent communication and customer handling skill,
Keyskills :
contact center expressstrong communication skillscontact centertechnical skillscustomer handlingnetworking products