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Technical Project Manager

5.00 to 10.00 Years   Bangalore   12 Nov, 2019
Amagi Media Labs Pvt Ltd
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryMedia / Dotcom / Entertainment
Functional AreaIT Operations / EDP / MISSales / BD
EmploymentTypeFull-time

Job Description

Technical Project Manager

Project manager will be responsible to execute the onboarding of new channels using Amagi solutions. The process involves standard steps - identifying requirements, planning, identifying risks, coordination with internal and external teams, execution, status reporting and formal handover/closure. Regular communication is required with channels, partners and internal teams to align on the project goals and risks. Additionally, there is need to setup and continuous improvement of processes, checklist, documents and other artifacts required for onboarding and regular operations. Beyond onboarding phase, onboarding manager is expected to serve as point of contact with customer for escalation and issue resolution till channel operations are smooth. This involves periodic review over meeting, continuous update on status of major issues and progress of features.

Responsibilities

    Identify requirements - hardware, infrastructure and software customization Planning, tracking and status reporting to stakeholders Coordination with teams - purchase, shipping, engineering, support, finance, vendors, partners and customers Ensure that workflows are established for operational phase SOP for channel operations, incidents Regular review mechanism with customers, partners and internal teams Publish dashboard on ongoing projects and channels

Experience, Knowledge & Skills

    5+ years of Experience in planning and project management of delivery to customers in SaaS based companies Knowledge of IT and (or) Broadcast services, deployment, challenges in them is a must. Excellent communication skills both written and verbal is important as customers are from different geographies Preference for candidates who have worked in the broadcast / OTT / Digital media space. Working knowledge of channel provisioning and scheduling, ad insertion (static and dynamic), stream delivery via multiple mechanisms like satellite, IP, Fibre, Zixi / VideoFlow / OTT is a major preference Candidates who have experience working with large broadcast players Ability to understand the underlying tech, simplifying it for potential customers and communicating it effectively Flexible to work in different time zones
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Keyskills :
digitalmedia sop closure channel egular identify customers identifying meetingdeadlines channels

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