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Job Location | Bangalore |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | IT - Software |
Functional Area | General / Other Software |
EmploymentType | Full-time |
20992 Technical Support Analyst Sr (Open)Position Type:Full timeLocation(s):IN.Bangalore.Office2Summary:Provides 2nd level technical support of CSG products to post production customers by resolving technical issues with customers and meeting SLA requirements. Responsible for customer ticket management, customer escalations and customer reporting; May implement additional customer services to generate additional revenue.Position Details:
Keyskills :
technical supportactive directorytroubleshootingcustomer relationsslasap bosql serveroracle sqlcost modelsredhat linuxvisual studiosystem sizing