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Technical Support Specialist Iii

0.00 to 5.00 Years   Bangalore   21 Jan, 2022
Black & White Business Solutions
Job LocationBangalore
EducationNot Mentioned
SalaryRs 2.0 - 5 Lakh/Yr
IndustryBPO / Call Center
Functional AreaCustomer Service (International),Technical Support / Helpdesk
EmploymentTypeFull-time

Job Description

Dear Candidate,Greeting from Black and White Business Solutions Pvt Ltd.! HIRING FOR NON VOICE PROCESS / PROCESS ASSOCIATE / BANKING SUPPORT / EMAIL & CHAT SUPPORT / Customer SupportLOOKING FOR IMMEDIATE JOINERS - ONLY 2 ROUNDS OF WALK IN INTERVIEW *** Immediate Joining -- 20K JOINING BONUS *** LOOKING FOR CANDIDATE WITH MINIMUM 1 YEAR OF ANY BPO EXPERIENCE Education : Any Graduate in Any Specialization / Undergraduate Shift : Rotational Shifts / UK / US / Day shiftSal : upto 4.5LPAFor more information Contact :HR Swati@9739222310Email ID : hr2310@blackwhite.inDesignation : customer Support Analyst /Sr.customer Support Associate/ Process Associate/ Sr Process Associate/ customer Advisor / CSR / CSO / Technical Support / Tech Chat support / Web Chat.JOB Role :

  • Engaged in handling calls and Email Chats of Enterprise & different business units (Internal & External)
  • Provide World Class Customer Service.
  • End to Transaction of Reports.
  • Need to maintain Accuracy in Reports.
  • Ability to work effectively in a team environment Pleasant, professional, and courteous personality skills
  • Excellent verbal and written communication skills
  • Providing Voice support to Internal and External End Users. The job will require you to handle inbound calls / emails / chats regarding technical issues for end users.
  • Perform problem cause analysis
  • Resolve customer queries and achieve customer delight.
  • Ability to Identify Opportunity and Implement Process Improvements
Has technical experience and skills in the areas of problem determination, creativity and analysis.For more information Contact :HR Swati@9739222310Email ID : hr2310@blackwhite.inRequired Candidate profileOne day interview process - Fresher & Experienced can apply Desired Candidate Profile * Possess good communication skills, both oral and written *Have a good attitude - should be committed to the work.* Any graduates can appear or 10+2 , 10+3. * Should be flexible with rotational shift. ********PLEASE DO REFER YOUR FRIENDS LOOKING FOR BPO JOBS*********

Keyskills :
technical supportcomputer hardwaretroubleshootingmail

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