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Tele collection

0.00 to 5.00 Years   Bangalore   22 Jun, 2022
Dezire HR Services Hiring For DHS
Job LocationBangalore
EducationNot Mentioned
SalaryRs 1.5 - 2.0 Lakh/Yr
IndustryBPO / Call Center
Functional AreaCustomer Service (Domestic)
EmploymentTypeFull-time

Job Description

    Key responsibilities:1. Monitor accounts to identify outstanding debts2. Calling to the customers and discuss their overdue payments3. Follow up with the customers till the payment is received.4. Identify customer needs and suggest appropriate subscription plan5. Build long-term trusting relationships with customers6. Escalating irregular cases to the supervisor and seeking help in closing them.7. Prepare and present reports on collection activities and progress8. Explain the consequences to customer of not paying on time and take actions in order to encourage timely payments9. Stay up-to-date with new products/features/services and new pricing/payment plansRequirements:1. Hands-on experience with multiple sales techniques most preferably outbound2. Proven experience as a Collection Specialist or similar role3. Excellent knowledge of billing procedures4. Knowledge of various collection techniques5. Ability to communicate clearly & professionally verbally & in writing6. Should be Proficient with English & Hindi7. Minimum 12th pass with 1 to 2 years of collection work experienceNote: -The candidate will be required to work from our office in Bangalore, this isnt a remote job.Job Types: Full-time, Regular / PermanentSalary: 200,000.00 - 240,000.00 per year + Incentives up to 20k.Schedule:
    • Day shift
    Application Question(s):
    • How many years of experience do you have in calling customers for collection of payments
    • Whats your current CTC
    • Whats your salary expectation
    • Are you comfortable to work in Bangalore Location
    Education:
    • Higher Secondary(12th Pass) (Required)
    Tele collection Executive, on 27th-April-2022. Reach the venue before 09:30 AM.RegardsVijayhidden_emailhidden_mobile

Keyskills :
collectionsvoice processoutboundloan salestele collectiontele collection executive

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